Essential soft skills at workplace

Question 1ExpertLevel 42

An employee checking permission level before discussing confidential information is part of which skill?

APersonal curiosityBConfidentiality managementCGeneral talkDDelaying work

Question 2ExpertLevel 42

Staying calm after failure and drawing lessons is a sign of which quality?

ANegativityBAvoiding workCResilienceDEgo

Question 3ExpertLevel 42

When interests of two departments conflict, finding common benefit and making agreement is an example of which skill?

AIsolationBBlamingCPersonal controlDCollaborative negotiation

Question 4ExpertLevel 42

In suddenly increased work, arranging order by impact and urgency is an advanced use of which skill?

AStrategic prioritisationBAvoiding workCOnly speedDDisorder

Question 5ExpertLevel 42

If words are polite but facial expressions are harsh, what problem occurs in communication?

AMessage becomes shortBNon-verbal inconsistencyCTime is savedDDecision becomes easy

Question 6ExpertLevel 42

Giving equal opportunity and respect to employees from diverse backgrounds creates which work culture?

AOnly formal cultureBPosition-based cultureCInclusive cultureDCompetitive distance

Question 7ExpertLevel 42

After a mistake, explaining its impact and giving a correction deadline is an advanced example of which quality?

AOnly fearBAvoiding workCHiding faultDAccountability

Question 8ExpertLevel 42

Identifying warning signs before a problem occurs and informing a senior is an example of which skill?

AProactive alertnessBImproper fearCLeaving workDGeneral talk

Question 9ExpertLevel 42

When disagreeing with a senior, presenting facts first and then options shows which behaviour?

AEgoBConstructive disagreementCUnclear protestDAvoidance of work

Question 10ExpertLevel 42

Identifying both what a customer says and the hidden need strengthens which skill?

AOnly sellingBPunctualityCCustomer empathyDPersonal decision

Question 11ExpertLevel 42

If an error is due to the process and not the person, changing the process is an example of which thinking?

APersonal criticismBBlamingCStopping workDSystems thinking

Question 12ExpertLevel 42

Cooperating in implementing the final team decision even after disagreement shows which maturity?

AProfessional maturityBPersonal defeatCBlind agreementDIgnoring

Question 13ExpertLevel 42

Balancing energy, time, and attention among many tasks is part of which skill?

AOnly speedBSelf-managementCImproper pressureDAvoiding work

Question 14ExpertLevel 42

Finding learning points from another person's success instead of feeling jealous indicates which mindset?

ANegative comparisonBIgnoringCGrowth mindsetDComplete self-satisfaction

Question 15ExpertLevel 42

Evaluating employees on the same criteria is a practical use of which value?

APersonal preferenceBInformal opinionCPosition-based biasDFairness

Question 16ExpertLevel 42

Dividing a long message into headings and key points improves which skill?

AClear written communicationBAvoiding workCImproper formalityDPersonal presentation

Question 17ExpertLevel 42

In a heated argument, lowering the voice and returning to the issue uses which skill?

ADelaying workBConflict de-escalationCImproper silenceDPersonal attack

Question 18ExpertLevel 42

Not immediately judging a coworker's behaviour from another culture and understanding context is a sign of which skill?

AImproper distanceBOnly agreementCCultural sensitivityDPersonal comparison

Question 19ExpertLevel 42

Explaining reasons and expected outcomes after a decision strengthens which skill?

AOnly controlBPersonal rightCInformal orderDDecision transparency

Question 20ExpertLevel 42

When a team combines different ideas to create a new solution, which skill is shown?

ACollaborative solution buildingBDelaying workCPersonal decisionDRumour

Essential soft skills at workplace

Quiz this set

An employee checking permission level before discussing confidential information is part of which skill?

Staying calm after failure and drawing lessons is a sign of which quality?

When interests of two departments conflict, finding common benefit and making agreement is an example of which skill?

In suddenly increased work, arranging order by impact and urgency is an advanced use of which skill?

If words are polite but facial expressions are harsh, what problem occurs in communication?

Giving equal opportunity and respect to employees from diverse backgrounds creates which work culture?

After a mistake, explaining its impact and giving a correction deadline is an advanced example of which quality?

Identifying warning signs before a problem occurs and informing a senior is an example of which skill?

When disagreeing with a senior, presenting facts first and then options shows which behaviour?

Identifying both what a customer says and the hidden need strengthens which skill?

If an error is due to the process and not the person, changing the process is an example of which thinking?

Cooperating in implementing the final team decision even after disagreement shows which maturity?

Balancing energy, time, and attention among many tasks is part of which skill?

Finding learning points from another person's success instead of feeling jealous indicates which mindset?

Evaluating employees on the same criteria is a practical use of which value?

Dividing a long message into headings and key points improves which skill?

In a heated argument, lowering the voice and returning to the issue uses which skill?

Not immediately judging a coworker's behaviour from another culture and understanding context is a sign of which skill?

Explaining reasons and expected outcomes after a decision strengthens which skill?

When a team combines different ideas to create a new solution, which skill is shown?

Quiz result

Essential soft skills at workplace

Quiz this set

An employee checking permission level before discussing confidential information is part of which skill?

Staying calm after failure and drawing lessons is a sign of which quality?

When interests of two departments conflict, finding common benefit and making agreement is an example of which skill?

In suddenly increased work, arranging order by impact and urgency is an advanced use of which skill?

If words are polite but facial expressions are harsh, what problem occurs in communication?

Giving equal opportunity and respect to employees from diverse backgrounds creates which work culture?

After a mistake, explaining its impact and giving a correction deadline is an advanced example of which quality?

Identifying warning signs before a problem occurs and informing a senior is an example of which skill?

When disagreeing with a senior, presenting facts first and then options shows which behaviour?

Identifying both what a customer says and the hidden need strengthens which skill?

If an error is due to the process and not the person, changing the process is an example of which thinking?

Cooperating in implementing the final team decision even after disagreement shows which maturity?

Balancing energy, time, and attention among many tasks is part of which skill?

Finding learning points from another person's success instead of feeling jealous indicates which mindset?

Evaluating employees on the same criteria is a practical use of which value?

Dividing a long message into headings and key points improves which skill?

In a heated argument, lowering the voice and returning to the issue uses which skill?

Not immediately judging a coworker's behaviour from another culture and understanding context is a sign of which skill?

Explaining reasons and expected outcomes after a decision strengthens which skill?

When a team combines different ideas to create a new solution, which skill is shown?

Quiz result

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