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Subjects
Class 11Home ScienceWork, Livelihood and CareerEssential soft skills at workplaceExpertLevel 42

If words are polite but facial expressions are harsh, what problem occurs in communication?

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Answer and explanation

Correct answer: Non-verbal inconsistency

Mismatch between words and expressions can reduce trust in the message. Exam tip: treat non-verbal cues as important.

Tags

home-sciencesoft-skillsnon-verbal-communication

Frequently asked questions

What is the correct answer to this question?

Non-verbal inconsistency

Why is this the correct answer?

Mismatch between words and expressions can reduce trust in the message. Exam tip: treat non-verbal cues as important.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Essential soft skills at workplace.

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