Essential soft skills at workplace

Question 1HardLevel 42

In which situation are both patience and assertiveness needed at work?

AWhen someone repeatedly gives wrong information and does not accept correctionBWhen only a chair must be placedCWhen there is no workDWhen a holiday is announced

Question 2HardLevel 42

An employee sees a difficult target and says it is impossible. What is the best response for growth?

AGive up without tryingBDivide the target into smaller steps and planCBlame othersDLeave the workplace

Question 3HardLevel 42

Which behaviour most clearly shows emotional maturity at work?

AGetting angry immediately at criticismBUnderstanding the reason after hearing a mistake and improvingCInsulting othersDLeaving the work

Question 4HardLevel 42

If priorities of different departments are conflicting in an organisation, which skill is most useful?

APersonal biasBStaying silentCCoordination and negotiation skillDHiding information

Question 5HardLevel 42

When work quality declines, an employee only gives excuses. Which soft skill is weak?

AContinuous improvement mindsetBColour decorationCVoice pitchDClothing style

Question 6HardLevel 42

Which is an example of effective written communication at work?

AVague and lengthy messageBClear purpose short points and next actionCEmotional accusationsDEmail without subject line

Question 7HardLevel 42

When an employee exaggerates his role in team success, which value appears weak?

AFairness and honestyBTyping skillCPhysical fitnessDHumour skill

Question 8HardLevel 42

In which situation are adaptability and willingness to learn both shown?

ATaking training and starting use when a new system arrivesBHiding the new systemCAvoiding trainingDRepeating old mistake

Question 9HardLevel 42

An employee behaves rudely with coworkers due to personal stress. Which skill is most needed?

AEmotion managementBDocument decorationCProduct packingDFast calculation

Question 10HardLevel 42

In a difficult problem, the team is only looking for a person to blame. What will a solution-focused approach do?

AIncrease blame furtherBIdentify causes process and improvement stepsCStop the workDIncrease rumours

Question 11HardLevel 42

Which behaviour shows transparency in responsible leadership at work?

AExplaining decision reasons and expected outcomes to the teamBGiving only ordersCHiding the problemDGiving information only to selected people

Question 12HardLevel 42

If an employee needs repeated reminders, which skill appears weak?

ASelf-managementBDrawingCMaterial colouringDVoice control

Question 13HardLevel 42

An employee gives clear reasons instead of harsh words while writing disagreement. Which skill is this an example of?

ARespectful written assertivenessBEmotional attackCInformation blockingDUncertainty

Question 14HardLevel 42

In which situation is active cooperation best shown at work?

AHide only one's part until work endsBShare useful information on time after understanding team needCStay absent from meetingDDisturb the work plan

Question 15HardLevel 42

If a customer is angry at the workplace, what should be the employee's first response?

AStay calm and listenBBecome angry in returnCStop conversationDMake jokes

Question 16HardLevel 42

An employee realises that his suggestion was wrong. What is the most mature response?

AArgue to defend the wrong suggestionBAccept the error and adopt a better optionCBlame othersDHide evidence

Question 17HardLevel 42

Which behaviour increases psychological safety in a team?

AMock people for sharing ideasBPunish people for reporting mistakesCListen respectfully to ideas and accept questionsDReward only silent people

Question 18HardLevel 42

What should an employee do when priorities change during work?

AContinue only with the old orderBStop work without informingCClarify the new priority and update concerned peopleDLeave all tasks

Question 19HardLevel 42

If an employee only talks about his achievement and forgets team support, which skill is weak?

ATeam spiritBFast readingCShape drawingDMusic interest

Question 20HardLevel 42

An employee follows rules but also shows human sensitivity according to the situation. What is this an example of?

ARigidity onlyBSensitive professional judgementCDisregard for rulesDPersonal bias

Essential soft skills at workplace

Quiz this set

In which situation are both patience and assertiveness needed at work?

An employee sees a difficult target and says it is impossible. What is the best response for growth?

Which behaviour most clearly shows emotional maturity at work?

If priorities of different departments are conflicting in an organisation, which skill is most useful?

When work quality declines, an employee only gives excuses. Which soft skill is weak?

Which is an example of effective written communication at work?

When an employee exaggerates his role in team success, which value appears weak?

In which situation are adaptability and willingness to learn both shown?

An employee behaves rudely with coworkers due to personal stress. Which skill is most needed?

In a difficult problem, the team is only looking for a person to blame. What will a solution-focused approach do?

Which behaviour shows transparency in responsible leadership at work?

If an employee needs repeated reminders, which skill appears weak?

An employee gives clear reasons instead of harsh words while writing disagreement. Which skill is this an example of?

In which situation is active cooperation best shown at work?

If a customer is angry at the workplace, what should be the employee's first response?

An employee realises that his suggestion was wrong. What is the most mature response?

Which behaviour increases psychological safety in a team?

What should an employee do when priorities change during work?

If an employee only talks about his achievement and forgets team support, which skill is weak?

An employee follows rules but also shows human sensitivity according to the situation. What is this an example of?

Quiz result

Essential soft skills at workplace

Quiz this set

In which situation are both patience and assertiveness needed at work?

An employee sees a difficult target and says it is impossible. What is the best response for growth?

Which behaviour most clearly shows emotional maturity at work?

If priorities of different departments are conflicting in an organisation, which skill is most useful?

When work quality declines, an employee only gives excuses. Which soft skill is weak?

Which is an example of effective written communication at work?

When an employee exaggerates his role in team success, which value appears weak?

In which situation are adaptability and willingness to learn both shown?

An employee behaves rudely with coworkers due to personal stress. Which skill is most needed?

In a difficult problem, the team is only looking for a person to blame. What will a solution-focused approach do?

Which behaviour shows transparency in responsible leadership at work?

If an employee needs repeated reminders, which skill appears weak?

An employee gives clear reasons instead of harsh words while writing disagreement. Which skill is this an example of?

In which situation is active cooperation best shown at work?

If a customer is angry at the workplace, what should be the employee's first response?

An employee realises that his suggestion was wrong. What is the most mature response?

Which behaviour increases psychological safety in a team?

What should an employee do when priorities change during work?

If an employee only talks about his achievement and forgets team support, which skill is weak?

An employee follows rules but also shows human sensitivity according to the situation. What is this an example of?

Quiz result

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