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Home Science

Essential soft skills at workplace

TOPIC PRACTICE

Quiz this set

Up to 20 questions from this page. Select your focus, then start.

20 questions
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Hard · Level 40 · growth mindset,feedback,learning attitude
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  1. Treating criticism as a learning opportunity
  2. Quitting the task immediately
  3. Taking revenge on the reviewer
  4. Never accepting one's mistake
Hard · Level 40 · problem solving,empathy,workplace decisions
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  1. When no communication is involved
  2. When only a machine button must be pressed
  3. When the solution must also consider people's needs and feelings
  4. When only a number must be written
Hard · Level 40 · workplace skills,soft skills,time management,quality management,professionalism
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  1. Speed only
  2. Quality only
  3. Balance between speed and quality
  4. Appearance only
Hard · Level 40 · empathy,support,workplace relations
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  1. Understanding a coworker's problem and giving suitable help in the work plan
  2. Always doing the coworker's work yourself
  3. Accepting mistakes without correction
  4. Spreading personal information
Hard · Level 40 · learning readiness,adaptability,employability
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  1. Material storage
  2. Willingness to learn
  3. Memorising rules
  4. Formal dress
Hard · Level 40 · decision making,risk assessment,teamwork
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  1. Confuse others
  2. Always delay the decision
  3. Guess without thinking
  4. Use available facts identify risks and decide on time
Hard · Level 40 · positive attitude,realism,problem solving
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  1. Only complain
  2. Call the problem false
  3. Accept the problem and find a solution with available resources
  4. Call everything impossible
Hard · Level 40 · ethics,confidentiality,professional responsibility
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  1. Professional confidentiality and ethics
  2. Sense of humour
  3. Physical strength
  4. Colour recognition
Hard · Level 40 · professional maturity,rules,communication
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  1. Call all rules useless
  2. Mock the rules
  3. Break rules without informing
  4. Understand rules and ask suitable questions when needed
Hard · Level 40 · oral communication,presentation,workplace skills
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  1. Speaking very fast
  2. Adjusting language examples and pace according to listeners
  3. Giving information without sequence
  4. Using only difficult words
Hard · Level 40 · customer handling,patience,problem solving
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  1. Stop the conversation
  2. Prove the customer wrong
  3. Stay calm summarise the complaint and offer options
  4. Compare with another customer
Hard · Level 40 · workplace skills,flexibility,discipline,time management,quality standards,professional behaviour
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  1. Adapting to changes while maintaining key deadlines and work quality
  2. Abandoning all rules and procedures whenever circumstances change
  3. Refusing to accept any new change in order to maintain discipline
  4. Leaving deadlines and expected outcomes uncertain in the name of flexibility
Hard · Level 40 · decision making,critical thinking,teamwork
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  1. Blind following
  2. Participative and rational decision making
  3. Emotional bias
  4. Complete isolation
Hard · Level 40 · confidence,humility,critical thinking
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  1. Forcing only one's own view
  2. Always treating others as inferior
  3. Never accepting mistakes
  4. Presenting one's idea and changing it when better facts appear
Hard · Level 40 · responsibility,communication,workplace morale
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  1. Add false information as a joke
  2. Spread the rumour further
  3. Get facts clarified from a reliable source
  4. Distance from everyone
Hard · Level 40 · networking,professional relations,knowledge sharing
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  1. Building respectful professional relationships and sharing knowledge
  2. Making friends only for gain
  3. Misusing others' information
  4. Forming a group to avoid work
Hard · Level 40 · patience,self control,workplace behaviour
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  1. Deciding in anger
  2. Always staying silent and tolerating injustice
  3. Leaving the work and running away
  4. Keeping emotions controlled and completing the process
Hard · Level 40 · collaboration,flexibility,role responsibility
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  1. Complete refusal beyond role
  2. Collaborative flexibility
  3. Blame shifting
  4. Breaking confidentiality
Hard · Level 40 · written communication,accountability,meeting skills
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  1. Clear communication and accountability
  2. Personal fame
  3. Unnecessary formality
  4. Hiding information
Hard · Level 40 · critical thinking,evidence,decision making
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  1. Rejecting without reason
  2. Accepting every suggestion immediately
  3. Checking benefits risks and evidence before applying a suggestion
  4. Deciding only by preference