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Essential soft skills at workplace

TOPIC PRACTICE

Quiz this set

Up to 20 questions from this page. Select your focus, then start.

20 questions
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Hard · Level 42 · productivity,clear communication,work efficiency
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  1. Unclear instructions cause rework
  2. Clear communication helps complete work correctly the first time
  3. Everyone makes separate guesses
  4. Meeting runs without purpose
Hard · Level 42 · fairness,ethical courage,communication
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  1. Raise the issue calmly with facts
  2. Spread rumours
  3. Make a personal attack
  4. Leave the whole team
Hard · Level 42 · effective listening,respect,questioning
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  1. Interrupt and advise
  2. Listen while looking at mobile
  3. Ask relevant questions after the speaker finishes
  4. Change the topic
Hard · Level 42 · change management,leadership,support
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  1. Explain the reason and provide support
  2. Give only orders
  3. Create fear
  4. Stop questions
Hard · Level 42 · quality,deadline,balance
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  1. Practical balance of quality and deadline
  2. Perfection only
  3. Delay only
  4. Stop work
Hard · Level 42 · audience awareness,communication,simplification
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  1. Simplifying the message according to the audience level
  2. Use more difficult words
  3. Hide information
  4. Speak without preparation
Hard · Level 42 · commitment,responsibility,work ethic
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  1. When work is easy and praise is certain
  2. When responsible effort continues despite difficulty
  3. Leave work when there is no supervision
  4. When only rewards are received
Hard · Level 42 · leadership,goal alignment,team guidance
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  1. Praise the effort and ignore the issue
  2. Clarify direction and connect work with the goal
  3. Blame everyone
  4. Replace the team
Hard · Level 42 · innovation,risk control,evaluation
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  1. Apply a new method without testing
  2. Test the new method on a small scale and observe results
  3. Remove rules completely
  4. Always reject the old method
Hard · Level 42 · solution orientation,problem solving,initiative
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  1. Solution-oriented thinking
  2. Attendance
  3. Colour sense
  4. Document printing
Hard · Level 42 · responsible feedback,facts,improvement
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  1. Facts behaviour and purpose of improvement
  2. Personal weakness of the person
  3. Pleasing others
  4. Public pressure
Hard · Level 42 · emotional maturity,self awareness,professional growth
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  1. Show the coworker as inferior
  2. Recognise the feeling and focus on learning and improvement
  3. Spread rumours
  4. Stop cooperation
Hard · Level 42 · workplace safety,communication,risk reporting
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  1. Giving timely calm and clear information after noticing risk
  2. Hide the risk
  3. Spread wrong information in panic
  4. Give warning as a joke
Hard · Level 42 · professional boundaries,customer service,trust
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  1. Balance of professional boundary and service
  2. Avoiding work
  3. Customer disrespect
  4. Ruleless behaviour
Hard · Level 42 · self presentation,humility,professional growth
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  1. Professional self-presentation
  2. Arrogance
  3. Breach of confidentiality
  4. Escape from work
Hard · Level 42 · shared goal,team loyalty,cooperation
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  1. Withhold team information for personal gain
  2. Provide correct information and support for the shared goal
  3. Forget the team in success
  4. Stay away during problems
Hard · Level 42 · workplace soft skills,decision making,bias reduction,objective decision making,workplace ethics
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  1. Taking only a favourite person's opinion
  2. Considering facts, diverse viewpoints and clear criteria
  3. Sticking to a predetermined conclusion
  4. Making decisions based on rumours
Hard · Level 42 · priority matrix,time management,work pressure
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  1. Decide using a priority matrix or list
  2. Leave the work
  3. Choose only easy tasks
  4. Depend on others
Hard · Level 42 · difficult conversation,professional language,respect
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  1. You are always wrong
  2. I have different facts on this point we can review them together
  3. I do not want to listen to you
  4. This is not my problem
Hard · Level 42 · task allocation,accountability,meeting outcome
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  1. Clarity of task allocation and accountability
  2. Meeting time
  3. Room decoration
  4. Number of members