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Subjects

Home Science

Essential soft skills at workplace

TOPIC PRACTICE

Quiz this set

Up to 20 questions from this page. Select your focus, then start.

20 questions
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Hard · Level 41 · feedback,self awareness,learning attitude
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  1. Learning attitude and self-awareness
  2. Stubbornness and ego
  3. Work avoidance
  4. Hiding information
Hard · Level 41 · prioritisation,time management,work planning
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  1. Prioritisation
  2. Dress selection
  3. Speaking more
  4. Physical exercise
Hard · Level 41 · trustworthy leadership,accountability,team morale
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  1. Put mistakes on the team
  2. Take success alone and distribute failure
  3. Give credit to the team and take responsibility for mistakes
  4. Hide decisions
Hard · Level 41 · customer service,patience,communication
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  1. Insult the customer
  2. Patiently give correct information and explain options
  3. Completely ignore the customer
  4. Accept the wrong information
Hard · Level 41 · root cause analysis, problem solving, workplace skills, critical thinking, soft skills
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  1. Fix only the symptoms each time
  2. Investigate why the problem keeps recurring
  3. Stop investigating after finding someone to blame
  4. Assume the problem is normal and ignore it
Hard · Level 41 · empathy,fairness,workplace ethics
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  1. Change all rules for one person
  2. Understand the situation and provide suitable support within equal rules
  3. Always ignore mistakes
  4. Listen to no one's problem
Hard · Level 41 · conflict resolution,fairness,communication
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  1. Turn the issue into a personal attack
  2. Decide without listening
  3. Stay focused on the issue and take facts from both sides
  4. Believe rumours
Hard · Level 41 · change management,prioritisation,organisation
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  1. Tear the old list
  2. Record each change and reset priorities
  3. Guess without asking
  4. Stop work completely
Hard · Level 41 · collaboration,responsibility,team crisis
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  1. Collaborative responsibility
  2. Writing style
  3. Memory power
  4. Speaking speed
Hard · Level 41 · self evaluation,self improvement,professional growth
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  1. Review one's performance and set improvement goals
  2. Only point out others' weaknesses
  3. Hide every mistake
  4. Always consider oneself superior
Hard · Level 41 · creativity,accountability,execution
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  1. Creative accountability
  2. Only attendance
  3. External grooming
  4. Silence skill
Hard · Level 41 · positive language,communication,workplace climate
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  1. Creating a cooperative climate without denying the problem
  2. Escaping from the problem
  3. Giving false praise
  4. Removing rules
Hard · Level 41 · team communication,clarity,misunderstanding
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  1. Communication channel and clarity
  2. Office decoration
  3. Employee height
  4. Meeting colour
Hard · Level 41 · time management,stress management,workload
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  1. When many important tasks must be completed on the same day
  2. When there is no work
  3. When there is only holiday
  4. When decision is already complete
Hard · Level 41 · evidence based communication,professionalism,accuracy
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  1. Evidence-based communication
  2. Emotional rumour
  3. Personal criticism
  4. Work escape
Hard · Level 41 · feedback,behaviour focus,respect
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  1. Discuss behaviour not the person
  2. Give harsh labels
  3. Publicly shame the person
  4. Only show anger
Hard · Level 41 · professional boundaries,respect,workplace ethics
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  1. Respectfully understanding limits between work and personal life
  2. Talking to no one
  3. Sharing every personal matter
  4. Avoiding cooperation
Hard · Level 41 · honesty,customer trust,professional response
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  1. Give a wrong answer confidently
  2. Say that I will check and provide correct information
  3. Ignore the question
  4. Blame the customer
Hard · Level 41 · foresight,workplace skills,process improvement,decision making,soft skills
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  1. Analyse today's mistake and improve future work processes
  2. Forget every mistake and continue working without any change
  3. Focus only on immediate benefit while making decisions
  4. Repeat the same work method despite an earlier problem
Hard · Level 41 · coordination,team communication,updates
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  1. Coordinated communication
  2. Personal effort
  3. Technical ability
  4. Health habit