Essential soft skills at workplace

Question 1HardLevel 42

After an unsuccessful presentation, an employee uses audience feedback to improve the next presentation. Which soft skill is best shown?

ALearning resilienceBComplete discouragementCFeedback avoidanceDBlaming the audience

Question 2ExpertLevel 41

If an employee understands instructions and also reports a possible barrier in advance, which skill is shown most?

AProactive communicationBOnly following ordersCInformal talkDAvoiding work

Question 3ExpertLevel 41

When an employee chooses between two opposite suggestions according to the work goal, which skill is shown?

APersonal preferenceBGoal-based decision makingCDelaying workDUnclear thinking

Question 4ExpertLevel 41

If responsibilities are clear in a team but confusion still exists, what would be the next best step?

AStop workBBlame othersCReview communication flowDOnly wait

Question 5ExpertLevel 41

Identifying both facts and feelings separately in a customer complaint is an example of which advanced skill?

APunctualityBImproper agreementCOnly salesDEmpathetic analysis

Question 6ExpertLevel 41

Deciding the purpose and expected action before writing a difficult workplace message shows which skill?

AStrategic written communicationBHasteCEmotional writingDInformality

Question 7ExpertLevel 41

If a leader also makes a risk-reduction plan before a decision, what leadership is shown?

AOnly commanding leadershipBForward-looking leadershipCNeglectful leadershipDImproper control

Question 8ExpertLevel 41

If a person tries to understand the reason before replying to a coworker's harsh words, which skill is shown?

APersonal weaknessBExcess fearCEmotional self-controlDBlind agreement

Question 9ExpertLevel 41

Explaining work culture along with rules to a new team member is an example of what?

AExcess informationBWork delayCPersonal controlDInclusive mentoring

Question 10ExpertLevel 41

If an employee asks both the source and purpose after hearing a rumour, which skill is shown?

ACritical information evaluationBEntertainmentCOver-talkingDImproper curiosity

Question 11ExpertLevel 41

When an error is happening repeatedly in work, what should a person do besides correcting it?

AHide itBFind the root causeCBlame othersDLeave work

Question 12ExpertLevel 41

Presenting policy disagreement with data and examples is what type of behaviour?

APersonal oppositionBIndisciplineCConstructive professional dialogueDImproper pressure

Question 13ExpertLevel 41

Not repeating a confidential meeting discussion in an unauthorised group indicates which skill?

AGeneral etiquetteBMere silenceCPersonal choiceDConfidentiality management

Question 14ExpertLevel 41

If an employee reorders the task list even under pressure, which combined skill is shown?

AStress management and prioritisationBAvoiding workCImproper oppositionDOnly speed

Question 15ExpertLevel 41

If everyone's opinion is taken in a team decision but the final reason is not explained, what weakness remains?

APhysical efficiencyBDecision transparencyCPunctualityDPersonal presentation

Question 16ExpertLevel 41

When an employee presents their point while also acknowledging another person's concern, which skill is shown?

AOne-way communicationBUnnecessary compromiseCEmpathetic communicationDAvoidance of work

Question 17ExpertLevel 41

Maintaining both equal rules and personal respect in a diverse workplace is an example of what?

AOnly formalityBExcess controlCPersonal comparisonDFair inclusion

Question 18ExpertLevel 41

If an employee writes three solutions to a problem and compares their outcomes, which skill is shown?

AAnalytical problem solvingBGuess-based workCEmotional decisionDStopping work

Question 19ExpertLevel 41

When an employee recognises their limits and divides work on time, which self-skill is shown?

AImproper dependenceBSelf-managementCPersonal fearDAvoiding work

Question 20ExpertLevel 41

If a leader praises publicly and discusses improvement privately, it indicates which leadership?

AAuthority-based leadershipBImproper biasCRespectful leadershipDComplete control

Essential soft skills at workplace

Quiz this set

After an unsuccessful presentation, an employee uses audience feedback to improve the next presentation. Which soft skill is best shown?

If an employee understands instructions and also reports a possible barrier in advance, which skill is shown most?

When an employee chooses between two opposite suggestions according to the work goal, which skill is shown?

If responsibilities are clear in a team but confusion still exists, what would be the next best step?

Identifying both facts and feelings separately in a customer complaint is an example of which advanced skill?

Deciding the purpose and expected action before writing a difficult workplace message shows which skill?

If a leader also makes a risk-reduction plan before a decision, what leadership is shown?

If a person tries to understand the reason before replying to a coworker's harsh words, which skill is shown?

Explaining work culture along with rules to a new team member is an example of what?

If an employee asks both the source and purpose after hearing a rumour, which skill is shown?

When an error is happening repeatedly in work, what should a person do besides correcting it?

Presenting policy disagreement with data and examples is what type of behaviour?

Not repeating a confidential meeting discussion in an unauthorised group indicates which skill?

If an employee reorders the task list even under pressure, which combined skill is shown?

If everyone's opinion is taken in a team decision but the final reason is not explained, what weakness remains?

When an employee presents their point while also acknowledging another person's concern, which skill is shown?

Maintaining both equal rules and personal respect in a diverse workplace is an example of what?

If an employee writes three solutions to a problem and compares their outcomes, which skill is shown?

When an employee recognises their limits and divides work on time, which self-skill is shown?

If a leader praises publicly and discusses improvement privately, it indicates which leadership?

Quiz result

Essential soft skills at workplace

Quiz this set

After an unsuccessful presentation, an employee uses audience feedback to improve the next presentation. Which soft skill is best shown?

If an employee understands instructions and also reports a possible barrier in advance, which skill is shown most?

When an employee chooses between two opposite suggestions according to the work goal, which skill is shown?

If responsibilities are clear in a team but confusion still exists, what would be the next best step?

Identifying both facts and feelings separately in a customer complaint is an example of which advanced skill?

Deciding the purpose and expected action before writing a difficult workplace message shows which skill?

If a leader also makes a risk-reduction plan before a decision, what leadership is shown?

If a person tries to understand the reason before replying to a coworker's harsh words, which skill is shown?

Explaining work culture along with rules to a new team member is an example of what?

If an employee asks both the source and purpose after hearing a rumour, which skill is shown?

When an error is happening repeatedly in work, what should a person do besides correcting it?

Presenting policy disagreement with data and examples is what type of behaviour?

Not repeating a confidential meeting discussion in an unauthorised group indicates which skill?

If an employee reorders the task list even under pressure, which combined skill is shown?

If everyone's opinion is taken in a team decision but the final reason is not explained, what weakness remains?

When an employee presents their point while also acknowledging another person's concern, which skill is shown?

Maintaining both equal rules and personal respect in a diverse workplace is an example of what?

If an employee writes three solutions to a problem and compares their outcomes, which skill is shown?

When an employee recognises their limits and divides work on time, which self-skill is shown?

If a leader praises publicly and discusses improvement privately, it indicates which leadership?

Quiz result

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