In a heated argument, lowering the voice and returning to the issue uses which skill?
Answer and explanation
Correct answer: Conflict de-escalation
Conflict de-escalation controls argument and moves it toward solution. Exam tip: remember tone and issue.
Frequently asked questions
What is the correct answer to this question?
Conflict de-escalation
Why is this the correct answer?
Conflict de-escalation controls argument and moves it toward solution. Exam tip: remember tone and issue.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Essential soft skills at workplace.