If two departments give different information to the same customer what is lacking?
Different information shows lack of departmental harmony. Exam tip: link customer confusion with coordination.
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SubjectsBusiness Studies
समन्वय
In Class 12 Business Studies, this topic explains coordination as the process of integrating the efforts of individuals and departments so that organisational goals are achieved effectively. Students learn why coordination is considered the essence of management, how it creates unity of action and direction, and why it is continuous, pervasive, deliberate and the responsibility of every manager. The topic also connects coordination with planning, organising, staffing, directing and controlling in the chapter Nature and Significance of Management.
TOPIC PRACTICE
Up to 20 questions from this page. Select your focus, then start.
Different information shows lack of departmental harmony. Exam tip: link customer confusion with coordination.
View question detailsCoordination brings unity among the activities of different departments and employees. It avoids unnecessary repetition and therefore saves time, effort and money. Conflict and delay may be reduced through coordination, but they are problems to be avoided rather than things that are “saved.” Exam tip: link coordination with efficiency and optimum use of resources.
View question detailsCoordination is the process of bringing harmony in group efforts. Exam tip: identify the word harmony.
View question detailsCoordination increases management effectiveness by linking activities. Exam tip: linking is the reason for effectiveness.
View question detailsThe need for coordination becomes especially visible when departmental goals clash because conflicting priorities can produce delay, duplication, waste, and poor decisions. For example, production may want a long manufacturing run to reduce unit cost, while marketing may demand frequent product changes to satisfy customers. Coordination brings the departments together, clarifies the common organisational objective, and adjusts plans so that their efforts support rather than obstruct one another. Therefore option A is correct. Identical tasks may require little integration, and an organisation without employees or purpose cannot demonstrate normal departmental coordination. The example of conflict reveals why communication, alignment, and managerial intervention are necessary.
View question detailsCoordination is not the responsibility of only one department. It creates harmony among the efforts of different departments, levels and individuals to achieve organisational goals. Therefore, ‘One department’ is the correct answer. All departments, group efforts and organisational goals are closely connected with coordination. Exam tip: remember coordination as the process that links all activities and departments in an organisation.
View question detailsA manager must build harmony among people and tasks. Exam tip: write the manager role in coordination.
View question detailsCoordination is needed at all levels and departments. Exam tip: understand pervasive as wide presence.
View question detailsHarmony between research and marketing helps create the right product. Exam tip: treat links between teams as coordination.
View question detailsCoordination protects an organisation from disorder by arranging related activities, clarifying responsibilities, and ensuring that people and departments work in a compatible sequence. Without coordination, employees may duplicate the same task, leave essential work undone, compete for resources, follow conflicting instructions, or move toward unrelated objectives. Coordination creates unity, cooperation, and clarity, but these are benefits produced by coordination rather than dangers from which the organisation must be protected. Hence option A is correct because disorder is the direct condition that coordinated management helps prevent. Options B, C, and D are positive outcomes of coordination, so choosing any of them would reverse the meaning of the question.
View question detailsCommunication supports coordination by carrying accurate information between people and departments. Employees need to know goals, duties, deadlines, changes, and constraints. Clear two-way communication helps them adjust their work, avoid misunderstandings, and respond to problems. Without reliable information, even well-designed plans may result in conflicting actions.
Therefore option A is correct. Communication does not stop information, remove goals, or close departments; those choices contradict its coordinating role. Communication alone is not the whole of coordination, but it is an important means through which coordination becomes possible. Proper exchange of information creates understanding and helps different units work in harmony.
The final aim of coordination is achieving organisational objectives. Exam tip: write goal achievement as the final aim.
View question detailsCoordination helps success by giving one direction to people and activities. Exam tip: take one direction as the main clue.
View question detailsIntegrating different efforts to achieve a goal is coordination. In such examples, identify the combined effort.
View question detailsCoordination is involved in planning, organising, staffing, directing and controlling. For exams, treat it as part of every function.
View question detailsCoordination is necessary when departments depend on each other. In exams, connect interdependence with the need for coordination.
View question detailsConflict between departmental interests is reduced through coordination. In exams, treat goal differences as a need for coordination.
View question detailsCoordination is not a one-time activity but an ongoing process. In exams, focus on the word continuous.
View question detailsManagers must make planned and deliberate efforts for coordination. In exams, do not treat it as an automatic process.
View question detailsCoordination is required at every level and in every department. In exams, pervasiveness means applicability everywhere.
View question detailsQUIZ COMPLETE