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Subjects

Home Science

Essential soft skills at workplace

In this Class 11 Home Science topic from “Work, Livelihood and Career,” students learn how soft skills support success in different workplaces and career pathways. They explore clear communication, active listening, teamwork, cooperation, time management, problem-solving, adaptability, workplace etiquette and professional behaviour. The topic also helps students understand emotional awareness, respect for diversity and responsible decision-making, enabling them to work effectively with others, respond to changing situations and build positive relationships in professional settings.

Expert · Level 4 · 25 questions

Practice questions

01If a manager considers future skill development while distributing work, which approach is this?

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02If an employee handles workplace change with a learning plan instead of resistance, which skill is shown?

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03When many people are affected by a decision, identifying stakeholders first is part of what?

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04If a coworker makes a mistake, understanding the situation first and then suggesting correction is an example of what?

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05Keeping humour within proper limits at work is related to which relationship skill?

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06If an employee not only complains about falling work quality but also suggests improvement indicators, which skill is shown?

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07If workplace values and personal benefit conflict, choosing organizational values shows what?

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08Sharing a written summary after a team misunderstanding is a good use of which skill?

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09If an employee identifies the source of stress and organises work accordingly, what is shown?

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10When a leader talks about learning instead of blame after team failure, what environment is created?

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11If an employee acknowledges team support while mentioning personal achievement, which quality is shown?

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12Revising an old decision when new information arrives at work indicates which mindset?

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13When an employee records a customer's problem and later shares the solution status, which skill is shown?

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14If an employee asks a senior for specific feedback on performance, what does it show?

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15Evaluating impact along with majority while taking a team decision is an advanced form of what?

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16If an employee sets success criteria before the task, which skill is shown?

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17In a difficult conversation, first summarising the other person's point uses which skill?

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18Sending a correction message after wrong information spreads at work is an example of which skill?

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19If goals of two departments conflict, finding common interest and making a solution is an example of which skill?

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20When an employee recognises their emotions and controls the tone of reply, which skill is shown?

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21If an employee writes lessons and improvements after every task, which development process is it part of?

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22When resources are limited at work, dividing the goal into phases and making alternatives shows which skill?

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23If an employee respects both higher-position and lower-position people equally, which value is shown?

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24What is most important in expert understanding of soft skills at the workplace?

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25If technical efficiency is present but workplace relationships are weak, which area needs improvement?

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