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Subjects

Home Science

Essential soft skills at workplace

In this Class 11 Home Science topic from “Work, Livelihood and Career,” students learn how soft skills support success in different workplaces and career pathways. They explore clear communication, active listening, teamwork, cooperation, time management, problem-solving, adaptability, workplace etiquette and professional behaviour. The topic also helps students understand emotional awareness, respect for diversity and responsible decision-making, enabling them to work effectively with others, respond to changing situations and build positive relationships in professional settings.

Expert · Level 6 · 24 questions

Practice questions

01In a heated argument, lowering the voice and returning to the issue uses which skill?

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02Not immediately judging a coworker's behaviour from another culture and understanding context is a sign of which skill?

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03Explaining reasons and expected outcomes after a decision strengthens which skill?

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04When a team combines different ideas to create a new solution, which skill is shown?

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05After receiving difficult feedback, asking improvement questions instead of defending immediately indicates which quality?

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06After a workplace rumour, issuing corrective information from the right source is an example of what?

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07Following rules while also understanding a person's situation shows which ethical quality?

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08Revising the plan according to continuously changing demands is an example of which skill?

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09Setting improvement goals by reviewing performance data is related to which skill?

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10Speaking briefly with evidence in an argument indicates which communication style?

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11Taking a decision in the organization's interest instead of personal convenience shows which quality?

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12Recognising emotions at work and choosing the right tone of reply is an example of which ability?

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13Writing lessons and improvements after every task is part of which practice?

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14When resources are limited, dividing the goal into phases and making alternatives shows which skill?

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15Showing equal respect to people in higher and lower positions indicates which value?

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16Setting success criteria before starting work shows which planning skill?

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17In a difficult conversation, first acknowledging the other person's concern strengthens which skill?

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18Considering possible impact along with majority while taking a team decision is an example of what?

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19Asking both the problem and expectation while talking to a difficult customer shows which dialogue style?

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20Clearly stating purpose and context while taking information from another department uses which skill?

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21Making a learning plan during change and continuing work shows which skill?

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22Choosing between two correct options by considering organizational values shows which decision?

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23What is the main sign of deep understanding of soft skills at the workplace?

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24If technical knowledge is strong but cooperation is weak, which area needs improvement?

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