Recognising emotions at work and choosing the right tone of reply is an example of which ability?
Answer and explanation
Correct answer: Emotional intelligence
Recognising emotions and controlling tone improves professional communication. Exam tip: link emotional intelligence with behaviour.
Frequently asked questions
What is the correct answer to this question?
Emotional intelligence
Why is this the correct answer?
Recognising emotions and controlling tone improves professional communication. Exam tip: link emotional intelligence with behaviour.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Essential soft skills at workplace.