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Subjects

Home Science

Essential soft skills at workplace

In this Class 11 Home Science topic from “Work, Livelihood and Career,” students learn how soft skills support success in different workplaces and career pathways. They explore clear communication, active listening, teamwork, cooperation, time management, problem-solving, adaptability, workplace etiquette and professional behaviour. The topic also helps students understand emotional awareness, respect for diversity and responsible decision-making, enabling them to work effectively with others, respond to changing situations and build positive relationships in professional settings.

Expert · Level 3 · 25 questions

Practice questions

01If an employee understands instructions and also reports a possible barrier in advance, which skill is shown most?

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02When an employee chooses between two opposite suggestions according to the work goal, which skill is shown?

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03If responsibilities are clear in a team but confusion still exists, what would be the next best step?

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04Identifying both facts and feelings separately in a customer complaint is an example of which advanced skill?

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05Deciding the purpose and expected action before writing a difficult workplace message shows which skill?

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06If a leader also makes a risk-reduction plan before a decision, what leadership is shown?

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07If a person tries to understand the reason before replying to a coworker's harsh words, which skill is shown?

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08Explaining work culture along with rules to a new team member is an example of what?

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09If an employee asks both the source and purpose after hearing a rumour, which skill is shown?

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10When an error is happening repeatedly in work, what should a person do besides correcting it?

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11Presenting policy disagreement with data and examples is what type of behaviour?

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12Not repeating a confidential meeting discussion in an unauthorised group indicates which skill?

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13If an employee reorders the task list even under pressure, which combined skill is shown?

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14If everyone's opinion is taken in a team decision but the final reason is not explained, what weakness remains?

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15When an employee presents their point while also acknowledging another person's concern, which skill is shown?

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16Maintaining both equal rules and personal respect in a diverse workplace is an example of what?

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17If an employee writes three solutions to a problem and compares their outcomes, which skill is shown?

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18When an employee recognises their limits and divides work on time, which self-skill is shown?

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19If a leader praises publicly and discusses improvement privately, it indicates which leadership?

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20If an employee balances rules and humanity in a difficult situation, which quality is shown?

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21Proving a skill with an example while answering in an interview is part of which advanced presentation skill?

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22Including a less-speaking member in the decision process is a practical use of what?

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23If an employee looks for points of improvement even after success, which attitude is shown?

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24When an employee asks a difficult customer about both the problem and expectation, what is the employee doing?

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25Clarifying context while taking information from another department uses which skill?

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