Essential soft skills at workplace

Correct answer: A. Respect, trust and cooperation

Respectful communication, honesty, trust, cooperation, punctuality, and willingness to listen create strong professional relationships. In nutrition services, these qualities support teamwork among dietitians, doctors, nurses, food-service staff, patients, and families. Rudeness, dishonesty, hiding records, and repeated lateness weaken reliability. Thus, option A is correct.

Correct answer: D. Active listening

Active listening requires giving the speaker attention, allowing the patient to complete thoughts, observing concerns, and responding appropriately. Repeated interruption can cause important information to be missed and may make the patient feel ignored. Therefore, the trainee needs to improve listening and counselling communication skills.

Correct answer: B. It shows real learning and work experience

An internship gives a candidate supervised exposure to real workplace tasks, professional expectations, communication, teamwork, and problem-solving. Listing relevant internship experience shows that the candidate has applied learning beyond textbooks. It does not guarantee employment, but it provides credible evidence of developing competence and practical readiness.