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Subjects

Home Science

Essential soft skills at workplace

In this Class 11 Home Science topic from “Work, Livelihood and Career,” students learn how soft skills support success in different workplaces and career pathways. They explore clear communication, active listening, teamwork, cooperation, time management, problem-solving, adaptability, workplace etiquette and professional behaviour. The topic also helps students understand emotional awareness, respect for diversity and responsible decision-making, enabling them to work effectively with others, respond to changing situations and build positive relationships in professional settings.

Medium · Level 3 · 25 questions

Practice questions

01If an employee writes down key points after understanding instructions, which skill does it strengthen?

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Answer and explanation

02Setting the goal first and then resources in a project is part of which process?

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03What is the most appropriate step to prevent task duplication in a team?

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Answer and explanation

04What should the tone of voice be while replying to a difficult customer?

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05When a deadline is near, dividing tasks into important and less important is called what?

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06Listening carefully to constructive criticism and improving shows which attitude?

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07What should an employee do first while adopting a new work method?

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08Why is it important to listen to both sides before deciding in a coworker dispute?

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09Sharing a confidential document only with an authorised person is an example of which quality?

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10Checking errors before submitting work shows which work habit?

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11While expressing disagreement in a meeting, what should be discussed instead of the person?

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12If instructions are unclear, what should be done instead of guessing?

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13Giving a small task to include a new team member promotes which behaviour?

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14Taking a calm decision even under pressure shows which ability?

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15Checking the usefulness of a new opinion before accepting it is a sign of which skill?

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16Informing a senior instead of hiding a mistake shows which behaviour?

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17Appreciating a coworker for good effort increases what at the workplace?

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18Making a list of causes before solving a problem is part of which process?

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19What is the biggest benefit to a team when work progress is shared on time?

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20Noticing a risk sign at work and taking quick care is a sign of which quality?

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21Why is a clear subject line useful in an official email?

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22What is the best way to speak with a stressed coworker?

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23A team leader taking members' opinions before deciding shows which style?

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Answer and explanation

24Judging employees by the same rules strengthens which value?

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25Checking required materials and time before starting work uses which skill?

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Answer and explanation

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