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Subjects

Home Science

Essential soft skills at workplace

In this Class 11 Home Science topic from “Work, Livelihood and Career,” students learn how soft skills support success in different workplaces and career pathways. They explore clear communication, active listening, teamwork, cooperation, time management, problem-solving, adaptability, workplace etiquette and professional behaviour. The topic also helps students understand emotional awareness, respect for diversity and responsible decision-making, enabling them to work effectively with others, respond to changing situations and build positive relationships in professional settings.

Expert · Level 1 · 25 questions

Practice questions

01If a manager gives instructions and the employee confirms them by repeating in their own words, which skill is shown most?

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02When two important tasks have the same deadline, deciding order by looking at resources and impact uses which skill?

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03If a team has disagreement and the leader first reminds everyone of the common goal, which skill does it strengthen?

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04When handling a complaint, an employee first understands feelings and then asks about the solution needed. What is this best example of?

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05Matching a person's ability with the need of the task while delegating work shows which leadership ability?

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06If an employee understands the limits of the old method before learning new technology, what attitude is shown?

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07Listening to everyone's opinion in a meeting and explaining the reasons for the final decision shows which workplace skill?

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08If the opinion of a quiet team member is politely asked, what behaviour does it show?

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09Checking the suitability of place and listeners while discussing confidential information is an advanced form of which quality?

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10Recording not only the error but also its cause and correction in work review is related to which skill?

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11If an employee changes language according to purpose and receiver before sending a message, which skill is shown?

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12Keeping a team calm during a crisis and dividing work into small steps is the best example of what?

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13Giving a formal and fact-based suggestion despite disagreeing with a workplace policy shows what?

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14When an employee identifies the impact of their mistake and informs affected people in time, which quality is shown?

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15Respectfully listening to a coworker's idea even when their background is different relates to which skill?

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16Why is it appropriate to discuss behaviour rather than the person while giving feedback at work?

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17If an employee considers benefits, drawbacks, and ethical impact before a difficult decision, which skill is shown?

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18When an employee reports a possible problem without being told and suggests options, this is an advanced example of which quality?

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19After distributing work in a team, regularly reviewing progress strengthens which skill?

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20If an employee reports a safety error instead of ignoring it as small, what does it indicate?

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21Removing emotional language from an email and writing facts and action is an advanced use of which skill?

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22If a team member has low ability, giving them work with a learning opportunity shows which approach?

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23Setting purpose and limits before a difficult workplace conversation is part of which skill?

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24Testing a new process on a small scale before adopting it shows which problem-solving strategy?

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25When an employee informs about possible delay before the deadline, which combined skill is shown?

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