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Subjects

Home Science

Essential soft skills at workplace

In this Class 11 Home Science topic from “Work, Livelihood and Career,” students learn how soft skills support success in different workplaces and career pathways. They explore clear communication, active listening, teamwork, cooperation, time management, problem-solving, adaptability, workplace etiquette and professional behaviour. The topic also helps students understand emotional awareness, respect for diversity and responsible decision-making, enabling them to work effectively with others, respond to changing situations and build positive relationships in professional settings.

Medium · Level 1 · 25 questions

Practice questions

01If an employee listens to instructions but does not repeat the key point, what weakness may remain in communication?

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Answer and explanation

02Asking about the goal and deadline before starting a task uses which skill?

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Answer and explanation

03If two people in a team are doing the same task, which soft skill would be most appropriate?

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Answer and explanation

04If a customer asks the same question again and again, what behaviour should an employee adopt?

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Answer and explanation

05When time is short and work is more, what is better to do first?

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Answer and explanation

06Asking questions instead of arguing immediately after a senior's criticism shows what?

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Answer and explanation

07Learning the rules of a new workplace and changing behaviour is an example of which skill?

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08If two coworkers disagree, listening to both separately first is part of which skill?

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09Sharing important information only with the concerned person shows which quality?

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Answer and explanation

10Checking the result after completing work strengthens which habit?

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Answer and explanation

11What is the proper way to express disagreement in a meeting?

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Answer and explanation

12When the method of a task is not understood, what is the right step?

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13Giving a simple task to include a weaker team member is an example of which behaviour?

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14Maintaining polite language even under pressure shows which skill?

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15Checking the usefulness of a new idea instead of rejecting it immediately shows what?

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16Correcting a mistake by giving the customer correct information is a sign of what?

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17Appreciating a coworker's success increases what at the workplace?

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18Collecting information before solving a problem is part of which process?

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19Why should an employee share work progress from time to time?

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20Not ignoring safety instructions while working is an example of which quality?

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21What is the main purpose of keeping the subject line clear in an email?

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Answer and explanation

22If a coworker is under stress, what is the most appropriate response?

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Answer and explanation

23A leader taking suggestions from all members improves which leadership style?

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Answer and explanation

24Giving equal opportunity at the workplace strengthens which ethical value?

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Answer and explanation

25Checking available resources before starting work is part of which skill?

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Answer and explanation

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