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Subjects
Class 11Home ScienceWork, Livelihood and CareerEssential soft skills at workplaceExpertLevel 41

When an employee records a customer's problem and later shares the solution status, which skill is shown?

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Answer and explanation

Correct answer: Responsible customer follow-up

Follow-up assures the customer that the issue is being handled. Exam tip: remember follow-up in customer service.

Tags

home-sciencesoft-skillscustomer-service

Frequently asked questions

What is the correct answer to this question?

Responsible customer follow-up

Why is this the correct answer?

Follow-up assures the customer that the issue is being handled. Exam tip: remember follow-up in customer service.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Essential soft skills at workplace.

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