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Subjects
Class 11Home ScienceWork, Livelihood and CareerEssential soft skills at workplaceExpertLevel 41

In a difficult conversation, first summarising the other person's point uses which skill?

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Answer and explanation

Correct answer: Active and respectful listening

Summarising makes the other person feel heard. Exam tip: listen first in difficult conversations.

Tags

home-sciencesoft-skillsrespectful-listening

Frequently asked questions

What is the correct answer to this question?

Active and respectful listening

Why is this the correct answer?

Summarising makes the other person feel heard. Exam tip: listen first in difficult conversations.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Essential soft skills at workplace.

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