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Subjects
Class 11Home ScienceWork, Livelihood and CareerEssential soft skills at workplaceExpertLevel 41

When an employee recognises their emotions and controls the tone of reply, which skill is shown?

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Answer and explanation

Correct answer: Emotional intelligence

Recognising emotions and controlling tone is emotional intelligence. Exam tip: link emotional control with professional behaviour.

Tags

home-sciencesoft-skillsemotional-intelligence

Frequently asked questions

What is the correct answer to this question?

Emotional intelligence

Why is this the correct answer?

Recognising emotions and controlling tone is emotional intelligence. Exam tip: link emotional control with professional behaviour.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Essential soft skills at workplace.

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