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Why is pest control necessary in a food enterprise?
Correct answer: A
Pests such as flies, cockroaches and rodents can carry dirt and disease-causing microorganisms onto food and raw materials. Therefore, pest control is essential to prevent contamination and maintain food safety. Improving the taste or colour of food is not its purpose. Exam tip: associate pest control in a food enterprise with hygiene, contamination prevention and food safety.
When is customer feedback after service most useful in an Indian food enterprise?
Correct answer: A
Customer feedback is most useful when the enterprise records it and uses it to improve aspects such as taste, portion size, service speed, and packaging. This improves customer satisfaction and service quality. Discarding feedback or blaming the customer loses an opportunity for improvement. Exam tip: link customer feedback with corrective action and quality control.
Why is safe storage of oily snacks necessary in an Indian food business?
Correct answer: A
Oily snacks should be protected from air, moisture, heat and light. Moisture can reduce their crispness, while exposure to air can oxidise the oil and cause rancid odour and flavour. Thus, storage in clean, dry, airtight containers helps preserve taste, quality and shelf life. Increasing moisture is not a purpose of safe storage. Exam tip: remember “dry, airtight and cool storage” for fried foods.
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