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Customer Service

Class 11 Home Science के इस tag से जुड़े questions। हर question के साथ chapter, topic, level और difficulty दी गई है।

Home ScienceIf an entrepreneur increases only production but not customer service team, what risk will occur?Class 11Work, Livelihood and CareerEntrepreneurship: definition and characteristicsExpertHome ScienceIf an entrepreneur finds similar products in the market, how can a unique identity be created?Class 11Work, Livelihood and CareerEntrepreneurship: definition and characteristicsHardHome ScienceIf customers repeatedly report the same defect, what is the most suitable step for an entrepreneur?Class 11Work, Livelihood and CareerEntrepreneurship: definition and characteristicsHardHome ScienceIn which situation will an entrepreneur's time management be considered weak?Class 11Work, Livelihood and CareerEntrepreneurship: definition and characteristicsHardHome ScienceIf customers repeatedly make the same complaint in a business, what should the entrepreneur do?Class 11Work, Livelihood and CareerEntrepreneurship: definition and characteristicsHardHome ScienceAn entrepreneur adds online ordering facility for customer convenience. Which characteristic is this?Class 11Work, Livelihood and CareerEntrepreneurship: definition and characteristicsMediumHome ScienceHow should an entrepreneur view a customer complaint?Class 11Work, Livelihood and CareerEntrepreneurship: definition and characteristicsEasyHome ScienceListening to a customer's complaint in business shows which quality?Class 11Work, Livelihood and CareerEntrepreneurship: definition and characteristicsEasyHome ScienceWhen an employee records a customer's problem and later shares the solution status, which skill is shown?Class 11Work, Livelihood and CareerEssential soft skills at workplaceExpertHome ScienceWhen an employee asks a difficult customer about both the problem and expectation, what is the employee doing?Class 11Work, Livelihood and CareerEssential soft skills at workplaceExpertHome ScienceIdentifying both facts and feelings separately in a customer complaint is an example of which advanced skill?Class 11Work, Livelihood and CareerEssential soft skills at workplaceExpertHome ScienceAn employee explains organisational limits to the customer while also helping. What does this show?Class 11Work, Livelihood and CareerEssential soft skills at workplaceHardHome ScienceIf a customer's problem cannot be solved immediately, what is the most professional response?Class 11Work, Livelihood and CareerEssential soft skills at workplaceHardHome ScienceIf a customer comes with wrong information, what is the best employee behaviour?Class 11Work, Livelihood and CareerEssential soft skills at workplaceHardHome ScienceWhen handling a complaint, an employee first understands feelings and then asks about the solution needed. What is this best example of?Class 11Work, Livelihood and CareerEssential soft skills at workplaceExpertHome ScienceIf a workplace error was made by someone else but the customer needs immediate help, what should a professional employee do?Class 11Work, Livelihood and CareerEssential soft skills at workplaceHardHome ScienceAn employee starts defending himself while listening to a customer complaint. For better service, which sequence should he follow?Class 11Work, Livelihood and CareerEssential soft skills at workplaceHardHome ScienceAn employee has two tasks: a customer complaint and routine file arrangement. Doing which first shows professional prioritisation?Class 11Work, Livelihood and CareerEssential soft skills at workplaceHardHome ScienceAsking open questions to understand a customer's need improves which skill?Class 11Work, Livelihood and CareerEssential soft skills at workplaceMediumHome ScienceWhat should be the first appropriate step while speaking with an angry customer?Class 11Work, Livelihood and CareerEssential soft skills at workplaceMedium

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