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Subjects
Class 11Home ScienceWork, Livelihood and CareerEntrepreneurship: definition and characteristicsEasyLevel 46

Listening to a customer's complaint in business shows which quality?

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Answer and explanation

Correct answer: Service attitude

Listening to complaints helps improvement and customer satisfaction. Exam tip: treat complaints as improvement opportunities.

Tags

home-scienceentrepreneurshipcustomer-service

Frequently asked questions

What is the correct answer to this question?

Service attitude

Why is this the correct answer?

Listening to complaints helps improvement and customer satisfaction. Exam tip: treat complaints as improvement opportunities.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Entrepreneurship: definition and characteristics.

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