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Subjects
Class 11Home ScienceWork, Livelihood and CareerEntrepreneurship: definition and characteristicsHardLevel 46

If customers repeatedly make the same complaint in a business, what should the entrepreneur do?

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Answer and explanation

Correct answer: Find root cause and improve

Repeated complaints may indicate a real weakness. Exam tip: link complaint analysis with improvement.

Tags

home-scienceentrepreneurshipcustomer-service

Frequently asked questions

What is the correct answer to this question?

Find root cause and improve

Why is this the correct answer?

Repeated complaints may indicate a real weakness. Exam tip: link complaint analysis with improvement.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Entrepreneurship: definition and characteristics.

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