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Subjects
Class 11Home ScienceWork, Livelihood and CareerEssential soft skills at workplaceHardLevel 40

An employee has two tasks: a customer complaint and routine file arrangement. Doing which first shows professional prioritisation?

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Answer and explanation

Correct answer: Customer complaint

Doing the task with immediate impact first is prioritisation. In exams, consider both urgency and impact.

Tags

prioritisationcustomer servicetime management

Frequently asked questions

What is the correct answer to this question?

Customer complaint

Why is this the correct answer?

Doing the task with immediate impact first is prioritisation. In exams, consider both urgency and impact.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Essential soft skills at workplace.

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10 more MCQs
  1. 1What loss can occur if confidentiality breaks at the workplace?
  2. 2Sharing ideas clearly at the workplace is an example of which skill?
  3. 3Listening carefully to others is related to which soft skill?
  4. 4Working together in a group shows which skill?
  5. 5Reaching the workplace on time is an example of which habit?
  6. 6Completing work according to priority is part of which skill?
  7. 7Speaking politely with a customer shows which quality?
  8. 8Adjusting oneself according to changing situations is called what?
  9. 9Staying calm and finding a solution during a problem relates to which skill?
  10. 10Completing work responsibilities is related to which soft skill?
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