Skip to content

Update

Muft Shiksha™ एक 100% Free Education Portal है 🇮🇳, जिसका उद्देश्य Class 9–12 के हर विद्यार्थी तक High-Quality Education को पूरी तरह मुफ्त पहुँचाना है। 🇮🇳 हम मानते हैं कि अच्छी शिक्षा किसी student की आर्थिक स्थिति पर निर्भर नहीं होनी चाहिए। 🇮🇳 हर विद्यार्थी को वही Quality Study Material, MCQs, Quizzes, Exam Preparation, Concept-Based Learning और Bilingual Support मिलना चाहिए, जो आमतौर पर महंगी Coaching या Premium Platforms में मिलता है। Muft Shiksha™ 🇮🇳 इसी सोच के साथ बनाया गया है

Class 11 Home Science Work, Livelihood and Career Essential soft skills at workplaceMediumLevel 42

What should be the first appropriate step while speaking with an angry customer?

Answer and explanation

Correct answer: Listen calmly

Listening calmly helps understand the problem. Exam tip: remember patience and listening in customer service.

Tags

home-sciencesoft-skillscustomer-service

Frequently asked questions

What is the correct answer to this question?

Listen calmly

Why is this the correct answer?

Listening calmly helps understand the problem. Exam tip: remember patience and listening in customer service.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Essential soft skills at workplace.

Report question