Attitudes and approaches to work

When one person takes credit for work completed by the whole team, other members may feel that their contribution has been ignored. This can reduce trust, motivation and morale, and may also weaken future cooperation. Option C is incorrect because fair evaluation gives credit to all contributors. Exam tip: In teamwork questions, link fair sharing of credit with trust and cooperation.

Good behaviour along with skill makes the workplace effective. In exams write both skill and attitude.

Uncontrolled language can affect both relationships and work. In exams connect language control with professional conduct.

A practical approach finds solutions by looking at both problem and resources. In exams connect practical approach with problem solving.

Good listening increases both understanding and coordination. In exams treat listening as a communication skill.

While making work decisions team and work goals should also be considered. In exams connect decision making with responsibility.

Small tasks are also important in the whole process. In exams connect small tasks with dignity of work.

Standards practice and review are needed to improve quality. In exams connect quality improvement with review.

Positive competition motivates a person to become better. In exams connect competition with improvement.

With rights it is necessary to understand others' rights and duties too. In exams connect rights with duties and respect.

Sharing information without checking can cause misunderstanding and wrong decisions. In exams connect verification with responsible communication.

Seeking guidance at the right time shows learning and responsibility. In exams treat guidance seeking as a mature attitude.

Responsibility should be visible in behaviour not only words. In exams judge attitude through action.

Learning from others' success gives direction for self improvement. In exams connect role model learning with improvement.

Planning and priority are needed with limited resources. In exams connect resource constraint with efficiency.

Reliability is built through timely work and integrity. In exams connect reliability with promise keeping.

Change should be accepted or improved after understanding it. In exams connect openness with adaptability.

Big goals become easier and more controllable through small steps. In exams treat goal breaking as a planning technique.

When discipline and flexibility go together work remains safe and useful. In exams write discipline plus flexibility.

Speaking about a problem is part of team improvement and responsibility. In exams connect speaking up with constructive communication.