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Subjects

Business Studies

Technological environment

Technological environment, a dimension of Business Environment in Class 12 Business Studies, explains how advances in science, technology and business methods affect organisations. Students learn how innovation, research and development, automation, digital communication, e-commerce and digital payments can change production, marketing, distribution and customer service. The topic also highlights opportunities such as greater efficiency and new markets, along with challenges including technological obsolescence, changing customer expectations and the need for timely adaptation.

Hard · Level 6 · 25 questions

Practice questions

01A food company monitors the cold chain through temperature sensors. Which risk does it reduce?

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02A retail company excessively uses customer data without permission. Which concern does this raise in technological environment?

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03A company starts online sales but does not increase delivery capability. What is the most likely result?

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04In which technological decision can using open-source software be strategic?

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05A company makes its mobile app accessible for customers with disabilities. Which good use of technological environment does this show?

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06If after implementing new software the old data quality turns out to be poor, which technological preparation was weak?

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07In which situation can technological environment create service revenue along with product sales?

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08When technological standards change, what should an electronic product manufacturer check first?

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09Which example shows technological environment shifting demand from one product to its substitute?

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10A company trains employees on machines through augmented reality. What is the main benefit?

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11A company uses edge computing so that instant data decisions can be made in the factory. Which benefit is this linked with?

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12In which situation can technological environment weaken brand trust even if the product is good?

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13A company adopts new technology but keeps old customer support channels. What contradiction will arise?

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14Which example shows technological environment increasing time-based competition?

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15In which situation can technological environment motivate a company to adopt partnership strategy?

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16A service company sends automated messages but customers find them insensitive. Which risk does this show?

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17Which example shows technological environment changing the meaning of workplace?

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18In which situation will training cost due to technological environment be treated as an investment rather than just an expense?

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19A company installed a faster machine but raw material supply remained slow. What does this show?

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20In which situation will technological environment require a company to create a customer data governance policy?

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21A company adopts new technology only as a trend but does not define the problem. Which decision fault does this show?

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22Which example shows technological environment giving a small business the ability to compete with large brands?

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23A company installed new technology but kept old performance measures. What problem will occur?

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24In which situation does technological environment increase business ethical responsibility the most?

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25Which is the most accurate hard-level conclusion about technological environment?

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