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Why is quality important in business?

Answer and explanation

Correct answer: Because good quality increases customer trust

Quality means that a product or service performs reliably and meets relevant customer expectations or standards. Consistent quality increases satisfaction, trust, repeat purchases, and the reputation of the business. Poor quality may cause complaints and loss of customers, so the other options contradict the normal business effect of quality.

Related tags

QualityCustomer-TrustBusinessResponsibility Towards Different Interest GroupsSocial Responsibilities Of Business And Business EthicsBusiness StudiesClass 11 Mcq

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