Objectives of management

Employee welfare reduced and customer welfare was affected by lower quality. In exams check hidden effects of cost saving.

Health warning helps customers make safe decisions. In exams connect warning labels with consumer protection.

Employee respect is a personal objective not growth. In exams connect growth with expansion and capacity.

Along with social work the existence of the organisation is also necessary. In exams remember balance of objectives.

Giving correct weight is honest trade and consumer welfare. In exams treat fair dealing as social objective.

Market expansion is growth and comes under organisational objective. In exams do not treat expansion as personal objective.

Employee participation is a personal objective and increased sales from new product is growth. In exams see participation and sales impact together.

Tax payment may relate to social responsibility but stopping wages harms employee welfare. In exams identify different stakeholders.

Employee satisfaction can improve performance and stability. In exams see organisational effect of personal objectives.

Rural market expansion is growth and affordable durable goods are social welfare. In exams identify dual benefit.

Job security is personal objective but poor products harm consumer welfare. In exams do not assume all objectives are fulfilled when one is fulfilled.

Direct answer: A shows the weakest balance among management objectives. A business has organisational objectives such as profit, personal objectives such as employee welfare, and social objectives such as safety and fair treatment. In A, the company cuts safety checks, harming customers and society, and cuts wages, harming employees, merely to increase profit. Step by step: profit is being pursued; social safety is sacrificed; employee welfare is sacrificed; therefore one objective is given unfair priority and balance fails. Option A is correct. Option B is not necessarily a balance failure: earning profit and paying tax can support organisational and social responsibilities. Option C can balance objectives because training helps employees while improved skill may reduce costs. Option D balances growth with social safety because a safe product can build trust and demand. Memory cue: profit obtained by harming people is not balanced management.

Timely complaint resolution protects consumer rights. In exams connect complaint redressal with social objective.

Employee health and work life balance are part of personal objective. In exams check employee welfare in overtime cases.

Survival is existence profit is earning and growth is expansion. In exams keep the three organisational levels separate.

Poor quality harms customer welfare and low wages harm employee welfare. In exams do not treat profit increase alone as correct.

New plant shows growth and local employment shows social objective. In exams see community benefit with production expansion.

Promotion is good but continuous development is also part of personal objective. In exams see many dimensions of personal objective.

Direct answer: Option A, social objective. A defective product can harm or disappoint consumers. Giving a refund, even when the company suffers a loss, protects consumer interests and shows honest, responsible conduct. The reasoning is: defective product leads to customer loss; refund compensates the customer; compensation demonstrates consumer welfare; fair treatment can preserve trust. Option A is therefore correct. Option B is wrong because opening or expanding the business is not the main action described. Option C is wrong because wages concern employees, while the action is directed toward customers. Option D is not a recognised management objective in this context and has no connection with refunds. The temporary financial loss does not change the primary objective shown. A socially responsible decision may reduce short-term profit but support reputation and long-term success. Exam cue: when a business protects consumers despite immediate loss, identify the social objective.

Bonus gives personal satisfaction and retention stabilises the organisation. In exams connect retention with organisational benefit.

Fair price means just price not always below cost. In exams see both customer welfare and survival.

Grievance platform gives employee satisfaction and improves work by reducing disputes. In exams identify interdependence of objectives.

Safe products relate to customers and society so it is a social objective. In exams connect customers with social objective.

Increasing market share is growth and comes under organisational objective. In exams connect market share with growth.

Job security is a personal need of employees. In exams treat job security as personal objective.