Objectives of management

It includes organisational social and personal objectives. In exams identify balanced coordination in a complete case.

Profit is organisational skill development is personal and safe service is social objective. In exams identify all three objectives in one case.

The governing concept is that management has to balance several personal objectives of employees, not merely provide monetary compensation. High wages may satisfy an economic need, but employees also expect respect, recognition, participation, job satisfaction and opportunities to contribute to decisions affecting their work. If management excludes them completely from decision-making, the objective of recognition and participation remains unfulfilled. Therefore, option B is correct. Social security in option A concerns protection against risks and uncertainty, whereas market expansion is an organisational objective and tax payment is a legal obligation. Neither option directly describes the missing employee voice or appreciation.

The governing concept is the classification of management objectives according to the interests of major stakeholders. Personal objectives relate to employees and include fair wages, recognition, participation, job security, satisfaction and development. Hence, employee development is correctly matched with the personal objective in option B. Growth is primarily an organisational objective, so option A incorrectly pairs it with employee wages. Social objectives concern society, customers, employees and responsible conduct, not an owner’s private profit, making option C wrong. Survival is an organisational objective, while customer warnings do not define it; therefore option D is also incorrect.

The governing concept is that organisational objectives have a broader time horizon than immediate profit maximisation. An organisation must earn a reasonable profit, but it must also survive in changing conditions and grow through innovation, investment, improved quality or expansion. Thus, option B is the narrow and incorrect interpretation because it reduces the entire objective to the highest possible profit today. Option A correctly includes survival, profit and growth. Option C recognises survival as the continued existence of the organisation, and option D recognises the importance of future expansion. Profit is necessary, but it is not the only measure of organisational success.

The governing concept is the social objective of business, under which an organisation is expected to serve society and protect the legitimate interests of groups affected by its activities. Customers are external stakeholders and members of society; therefore their safety, fair treatment, truthful information, reasonable quality and protection from exploitation are relevant social concerns. The assertion is true, and the reason is also true. More importantly, the reason explains why customer interest falls within the social objective: customers are a social stakeholder group affected by business decisions. Hence option A is correct. The other options incorrectly separate two statements that logically support each other.

The governing concept is that organisational objectives must be balanced with social objectives and evaluated over the long term. Complaint redressal protects customer interest by giving buyers a channel to report defects, seek remedies and maintain trust. Closing the centre may lower short-term expenditure and temporarily raise profit, but unresolved complaints can reduce satisfaction, reputation, repeat purchases and future revenue. Consequently, the organisation’s survival and long-term profitability may weaken. Option A correctly explains this trade-off. Option B wrongly treats customer service as an employee matter, while C assumes every cost reduction is successful and D ignores management’s responsibility for customer relationships.

The governing concept is that personal objectives of employees include job security, fair treatment, recognition, participation and opportunities for development. A promise of job security creates a legitimate expectation of stability and consistent treatment. Repeated, unexplained layoffs violate that expectation, create anxiety and reduce morale, trust, commitment and job satisfaction. Therefore, option A is correct because the employee’s personal objective is directly affected. Social donation is not a standard objective category in this context. Market expansion concerns the organisation’s growth, and customer warning is not an objective that explains the employees’ insecurity. The wording ‘without a valid reason’ makes the breach especially clear.

The governing concept is that a business must pursue profit while also fulfilling social and legal responsibilities. Environmental rules protect public health, natural resources and the interests of present and future communities. Ignoring them merely to save cost can cause pollution, legal penalties, loss of reputation and harm to long-term survival. Hence option A is correct: cost is relevant to efficiency, but it cannot automatically override lawful and socially responsible conduct. Option B is wrong because cost is not the only objective. Option C denies the direct connection between environment and society. Option D is also wrong because profit remains necessary for continuity, investment and survival; responsible conduct does not mean rejecting profit.

Increasing sales is growth but poor quality goes against consumer welfare. In exams check quality along with price.

Bonus is a benefit but timely salary is a basic economic need of employees. In exams do not treat personal objective as only bonus.

Remaining in the market is the organisational objective of survival. In exams connect maintaining availability with survival.

Training is a personal objective and reduced wastage strengthens organisational efficiency. In exams identify two objectives from one activity.

Safe products serve society and repeat purchase helps profit and growth. In exams look at long term effects.

A new branch is growth but ignoring rules and community goes against social objective. In exams check responsibility with expansion.

Profit is necessary for survival and growth of an organisation. In exams treat profit as necessary but not the only objective.

Increasing profit is organisational but removing safety harms employee interest. In exams identify objective conflict.

Correct information is part of consumer protection. In exams connect information and complaint reduction with social objective.

Market share shows growth but weak cash flow can endanger survival. In exams distinguish growth and survival.

Personal objectives include both economic and non economic needs. In exams include employee development and respect also.

Reducing pollution is social objective and lower energy cost is organisational benefit. In exams identify win win cases.

Hearing grievances is linked with employee respect and satisfaction. In exams connect grievance mechanism with personal objective.

Direct answer: Option A is correct. Organisational objectives include more than earning profit. An organisation must survive for a long time, earn a reasonable profit, and grow by improving its size, services, markets or resources. These three aims are connected: survival needs financial strength, profit supports stability and investment, and growth helps the organisation remain competitive. Therefore, the reason correctly explains the assertion because it gives the main parts of organisational objectives. Option A is correct because both statements are true and the reason explains the assertion. Option B is wrong because the reason is not false. Option C is wrong because the assertion is not false. Option D is wrong because neither statement is false. Memory cue: remember “SPG”—Survival, Profit and Growth.

Repair service is consumer welfare and responsible behaviour. In exams understand after sales service as social objective.

Cost saving helps survival and safety standards protect social objective. In exams identify balanced decisions.