Objectives of management

Continuing to operate in the market indicates that the company’s survival objective is being achieved at the minimum level. Increase in profit relates to the profit objective, while expansion relates to the growth objective; therefore, option B is not correct. Exam tip: Distinguish survival, profit and growth as separate organisational objectives in management.

Donating to society reflects an effort to fulfil the social objective, whereas paying employees on time is related to their personal objectives and welfare. Therefore, focusing on the social objective while neglecting the personal objective shows an imbalance among management objectives. Option B is incorrect because all objectives have not been fulfilled. Exam tip: Management should balance organisational, social and personal objectives.

Reducing safety affected customer interest and may reduce trust. In exams check balance between short term profit and long term objectives.

Organisational objectives include survival profit and growth. The reason directly explains the assertion.

Environmental responsibility can increase trust and support growth in the long run. Do not judge only by initial cost.

Direct answer: Option A, social objective. Honest information and protection of consumers are responsibilities of an organisation toward society. The reasoning is: the company uses a misleading claim; consumers may be deceived and make an unsuitable purchase; complaints rise in the consumer forum; therefore consumer welfare and trust are harmed. These matters belong first to the social objective. Option A is correct. Option B, personal objective, concerns employee needs such as promotion or satisfaction, which are not involved here. Option C, survival objective, concerns continuing business operations; although complaints may later threaten the business, the immediate objective affected by misleading claims is social responsibility. Option D, internal promotion objective, is not a standard objective described by the situation and has no connection with customer deception. Selling more cannot justify false claims. Memory cue: consumer protection, honest information, fair prices, quality and pollution control signal the social objective.

Training develops employees and also protects customer interest by reducing errors. Identify the interdependence of objectives.

Avoiding closure is survival while increasing market share is growth. Both are organisational but not identical.

Hiding side effects is against customer safety. In health related cases social objective is very important.

Social work is sustainable only when the organisation survives and employee interest is protected. Balance of all three objectives is necessary.

Employee development is a personal objective and target achievement is organisational objective. This shows balanced management.

A cheap product is proper only when quality and safety are right. Customer interest is central to social objective.

Direct answer: Option A, both the assertion and the reason are true, and the reason correctly explains the assertion. First, tax payment is connected with the social objective because an organisation has responsibilities toward society and the public system in which it operates. Second, taxes provide government revenue. That revenue helps fund public services such as roads, schools, health services and administration. Therefore the reason explains why lawful tax payment supports the social objective. Option A is correct. Option B is wrong because the reason is not merely an unrelated true fact; it directly explains the social connection. Option C is wrong because the reason is true, not false. Option D is wrong because the assertion is true, not false. A careful distinction is useful: paying tax is also a legal responsibility, but its contribution to public resources gives it a social dimension. Exam cue: in assertion–reason questions, check the truth of each statement first, then ask whether the reason explains the assertion.

Weak quality affects customer interest and trust. Growth needs control and social responsibility.

Health insurance is employee welfare and lower absenteeism benefits the organisation. Objectives can strengthen each other.

Pollution control is a social objective and new customers indicate growth. Responsible behaviour can also create business benefit.

Worker safety can relate to employee interest and social concern. Profit and growth alone are not complete success.

The direct answer is B, seek long-term balance and a fair solution. Stakeholders may include owners, employees, customers, suppliers, government, creditors and the community. Their interests can differ: owners may want higher profit, employees may want better pay, customers may want lower prices, and the community may expect environmental care. Management should not simply favour the strongest group. Step by step: identify the conflicting interests; understand the needs and likely effects on each group; discuss lawful and practical alternatives; choose a fair solution that supports long-term organisational stability; review the result. Option A is wrong because benefiting only the most powerful party creates unfairness and may damage trust and future performance. Option B is correct because balancing interests and seeking justice is the responsible management approach. Option C is wrong because social objectives are legitimate and should not always be removed; ignoring society can create legal, ethical and reputational problems. Option D is wrong because employees are important stakeholders, and always ignoring them can reduce motivation, productivity and loyalty. A fair balance does not mean giving every stakeholder exactly the same benefit; it means considering legitimate interests without sacrificing long-term sustainability. Memory cue: management coordinates interests; it does not blindly serve one group.

Profit is necessary but means must be ethical. Correct quality and cost control indicate good management.

Improving through customer complaints protects customer interest. It can also strengthen survival by increasing trust.

Employee welfare can improve productivity and loyalty. So it is not always against profit objective.

Community interest can increase reputation and acceptance of the organisation. Social objective can sometimes give organisational benefit.

Training is personal objective and customer service may link with social objective. In cases identify more than one objective.

Personal objectives require respect and satisfaction along with wages. Legal wages may not be enough.

Direct answer: Option A, social objective and long-term organisational interest. Social objectives mean serving people honestly, safely and fairly, not merely earning money. During a disaster, essential goods are urgently needed, so selling them at a fair price protects consumers from exploitation. This responsible action can increase customer trust; trusted customers are more likely to support the organisation later, strengthening its reputation and long-term survival. Option A is correct because it connects present social responsibility with future organisational benefit. Option B is wrong because the situation does not show only immediate profit maximisation; a fair price may even limit short-term profit. Option C is unrelated: personal objectives concern employees, and leave is an employment matter. Option D is wrong because neither tax evasion nor growth is the described balance. Memory cue: fair treatment today can build trust and strength tomorrow.