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Class 12 Business Studies - Planning - Planning process Expert Quiz

Level 93 • 50/50 questions • 25 seconds per question.

Level readiness 50/50 Questions
Time Left 20:50 25 sec/question
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एक स्वास्थ्य ऐप ने लक्ष्य रखा कि उपयोगकर्ता सक्रियता बढ़ानी है पर यह नहीं बताया कि कितने प्रतिशत और किस अवधि में। सबसे सही कमी क्या है?

A health app set an objective to increase user activity but did not state by what percentage and in what period. What is the most correct weakness?

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B. उद्देश्य मापनीय और समयबद्ध नहीं हैThe objective is not measurable and time-bound

Explanation

Simple Explanation

अच्छा उद्देश्य स्पष्ट, मापनीय और समयबद्ध होना चाहिए। परीक्षा में अस्पष्ट लक्ष्य को कमजोर objective मानें। / A good objective should be clear, measurable and time-bound. In exams, treat vague targets as weak objectives.

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यदि कंपनी ने पहले से मान लिया कि ग्राहक नई कीमत स्वीकार करेंगे और उसी आधार पर मूल्य योजना बनाई, तो यह किस चरण का उदाहरण है?

If a company assumes that customers will accept the new price and prepares the pricing plan on that basis, this is an example of which step?

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C. आधारभूत धारणाएँ विकसित करनाDeveloping premises

Explanation

Simple Explanation

ग्राहक प्रतिक्रिया का अनुमान future premise है। परीक्षा में customer acceptance को premises clue मानें। / Estimate of customer response is a future premise. In exams, treat customer acceptance as a premise clue.

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एक प्रकाशक ने बिक्री बढ़ाने के लिए छपी किताब, ई-पुस्तक और ऑडियो पाठ्यक्रम जैसे विकल्प बनाए। यह किस चरण को दिखाता है?

A publisher created options such as printed book, e-book and audio course to increase sales. Which step does this show?

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A. वैकल्पिक कार्यवाहियों की पहचानIdentifying alternative courses of action

Explanation

Simple Explanation

ये लक्ष्य पाने के अलग-अलग courses of action हैं। परीक्षा में option generation को alternatives stage लिखें। / These are different courses of action to achieve the goal. In exams, write option generation as alternatives stage.

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यदि किसी विकल्प से राजस्व अधिक है पर ग्राहक भरोसा घट सकता है, तो यह किस चरण में जाँचना चाहिए?

If an alternative gives higher revenue but may reduce customer trust, in which step should this be checked?

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D. विकल्पों का मूल्यांकनEvaluating alternatives

Explanation

Simple Explanation

मूल्यांकन में राजस्व के साथ भरोसा और जोखिम भी देखा जाता है। परीक्षा में non-financial impact जरूर लिखें। / Evaluation checks trust and risk along with revenue. In exams, always write non-financial impact.

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दो विकल्पों में एक कम लाभकारी है लेकिन अधिक टिकाऊ है। उसे चुनने से पहले कौन सा विश्लेषण जरूरी है?

One of two alternatives is less profitable but more sustainable. What analysis is necessary before choosing it?

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A. लागत, लाभ और दीर्घकालीन प्रभाव का मूल्यांकनEvaluation of cost, benefit and long-term impact

Explanation

Simple Explanation

सस्टेनेबल विकल्प में दीर्घकालीन प्रभाव देखना जरूरी है। परीक्षा में evaluation को व्यापक analysis मानें। / A sustainable alternative needs checking of long-term impact. In exams, treat evaluation as broad analysis.

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मूल्यांकन के बाद कंपनी ने कम जोखिम और उच्च ग्राहक भरोसे वाली रणनीति चुनी। यह कौन सा चरण है?

After evaluation, the company selected the strategy with lower risk and higher customer trust. Which step is this?

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B. सर्वश्रेष्ठ विकल्प का चयनSelecting the best alternative

Explanation

Simple Explanation

final decision selection step है। परीक्षा में चुनी गई strategy को selected alternative लिखें। / The final decision is the selection step. In exams, write the chosen strategy as selected alternative.

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चयनित योजना को कामों, समय सीमा, बजट और जिम्मेदारियों में बाँटना किस चरण को मजबूत करता है?

Dividing the selected plan into tasks, deadlines, budgets and responsibilities strengthens which step?

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C. योजना का क्रियान्वयनImplementing the plan

Explanation

Simple Explanation

कार्य विवरण योजना को action में बदलते हैं। परीक्षा में task deadline budget को implementation से जोड़ें। / Action details convert the plan into work. In exams, connect task deadline and budget with implementation.

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यदि plan लागू होने के बाद वास्तविक ग्राहक प्रतिधारण दर लक्ष्य से कम हो तो कौन सा चरण जरूरी है?

If the actual customer retention rate after implementation is lower than the target, which step is necessary?

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C. अनुवर्ती कार्रवाई और सुधारFollow-up action and correction

Explanation

Simple Explanation

लक्ष्य से कम परिणाम follow-up और corrective action मांगता है। परीक्षा में deviation को review से जोड़ें। / Lower result than target needs follow-up and corrective action. In exams, connect deviation with review.

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यदि विभिन्न शाखाएँ अलग-अलग मांग अनुमान लेकर बजट बना रही हैं तो किस चरण को साझा करना आवश्यक है?

If different branches are making budgets with different demand estimates, which step must be made common?

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B. आधारभूत धारणाएँPlanning premises

Explanation

Simple Explanation

साझा premises से branches एक समान आधार पर planning करती हैं। परीक्षा में common assumptions को coordination से जोड़ें। / Shared premises help branches plan on a common base. In exams, connect common assumptions with coordination.

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यदि लक्ष्य तय है पर ग्राहकों की वास्तविक जरूरत समझे बिना alternatives बनाए गए, तो कौन सा जोखिम है?

If the objective is fixed but alternatives are created without understanding real customer needs, what risk exists?

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A. alternatives कम व्यावहारिक हो सकते हैंAlternatives may be less practical

Explanation

Simple Explanation

ग्राहक समझ के बिना विकल्प कमजोर हो सकते हैं। परीक्षा में customer insight को alternatives quality से जोड़ें। / Without customer understanding, alternatives may become weak. In exams, connect customer insight with quality of alternatives.

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यदि प्रबंधक किसी विकल्प को केवल इसलिए चुनते हैं क्योंकि पिछले वर्ष वही सफल था, तो कौन सा step कमजोर हुआ?

If managers select an alternative only because it succeeded last year, which step became weak?

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A. विकल्पों की निष्पक्ष evaluationObjective evaluation of alternatives

Explanation

Simple Explanation

पिछली सफलता alone पर्याप्त evaluation नहीं है। परीक्षा में current suitability को जरूर देखें। / Past success alone is not enough evaluation. In exams, always check current suitability.

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यदि योजना में उद्देश्य लाभ बढ़ाना है पर social responsibility को नजरअंदाज किया गया, तो objective setting में कौन सी कमी है?

If the objective of a plan is to increase profit but social responsibility is ignored, what weakness exists in objective setting?

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B. objective संकीर्ण हो सकता हैThe objective may be narrow

Explanation

Simple Explanation

अच्छे objectives में profit के साथ broader responsibility भी देखी जा सकती है। परीक्षा में balanced objective लिखें। / Good objectives may consider broader responsibility along with profit. In exams, write balanced objectives.

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यदि planning premises में inflation कम माना गया और बाद में budget गलत निकला, तो किस संबंध को समझना चाहिए?

If inflation is assumed low in planning premises and later the budget becomes wrong, which relation should be understood?

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A. premises का budget और evaluation पर प्रभावEffect of premises on budget and evaluation

Explanation

Simple Explanation

गलत आर्थिक premises से लागत अनुमान बिगड़ते हैं। परीक्षा में premises को later planning base मानें। / Wrong economic premises disturb cost estimates. In exams, treat premises as the base for later planning.

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यदि कंपनी ने alternatives की सूची बनाई लेकिन किसी भी option का resource requirement नहीं देखा, तो कौन सा चरण अधूरा है?

If a company lists alternatives but does not check resource requirement of any option, which step is incomplete?

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A. विकल्पों का मूल्यांकनEvaluating alternatives

Explanation

Simple Explanation

resources evaluation का practical criterion है। परीक्षा में feasibility को evaluation से जोड़ें। / Resources are a practical criterion of evaluation. In exams, connect feasibility with evaluation.

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यदि selected alternative को implement करने के लिए employees को अधिकार नहीं मिले तो क्या होगा?

If employees do not get authority to implement the selected alternative, what will happen?

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A. क्रियान्वयन कमजोर और धीमा होगाImplementation will become weak and slow

Explanation

Simple Explanation

authority के बिना जिम्मेदार व्यक्ति action नहीं कर सकता। परीक्षा में authority responsibility को implementation में लिखें। / Without authority, the responsible person cannot act. In exams, write authority and responsibility under implementation.

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यदि follow-up में पता चले कि plan सही था पर communication कमजोर था, तो correction किस पर केंद्रित होगा?

If follow-up shows that the plan was correct but communication was weak, what will correction focus on?

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A. communication और implementation process सुधारने परImproving communication and implementation process

Explanation

Simple Explanation

follow-up real cause बताता है। परीक्षा में corrective action cause-specific होना चाहिए। / Follow-up reveals the real cause. In exams, corrective action should be cause-specific.

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यदि प्रबंधक योजना के बाद भी new market data लेते रहते हैं, तो planning process की कौन सी विशेषता मजबूत होती है?

If managers keep taking new market data even after planning, which feature of the planning process becomes stronger?

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A. निरंतर समीक्षा और सीखनाContinuous review and learning

Explanation

Simple Explanation

नया data plan को update करने में मदद करता है। परीक्षा में planning को continuous process मानें। / New data helps update the plan. In exams, treat planning as a continuous process.

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यदि objective तय करने के बाद company सीधे implementation करती है और premises तथा alternatives छोड़ देती है, तो क्या समस्या है?

If after setting objective a company directly implements and skips premises and alternatives, what is the problem?

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A. planning process के मध्य चरण छोड़े गएMiddle steps of planning process are skipped

Explanation

Simple Explanation

objectives के बाद premises और alternatives जरूरी हैं। परीक्षा में process order को ध्यान से पहचानें। / Premises and alternatives are necessary after objectives. In exams, identify the process order carefully.

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यदि manager best alternative चुनने से पहले उसके opportunity cost को भी देखता है, तो यह किस stage को बेहतर बनाता है?

If a manager also checks opportunity cost before selecting the best alternative, which stage does it improve?

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A. विकल्पों का मूल्यांकनEvaluation of alternatives

Explanation

Simple Explanation

opportunity cost hidden cost हो सकता है। परीक्षा में evaluation में hidden cost भी देखें। / Opportunity cost can be a hidden cost. In exams, check hidden cost during evaluation.

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यदि योजना का goal market share बढ़ाना है लेकिन profit margin standard नहीं रखा गया, तो follow-up में क्या कमी होगी?

If the plan goal is to increase market share but no profit margin standard is kept, what weakness will appear in follow-up?

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A. profitability की सही तुलना कठिन होगीCorrect comparison of profitability will be difficult

Explanation

Simple Explanation

follow-up standards पर निर्भर करता है। परीक्षा में balanced measurable standards रखें। / Follow-up depends on standards. In exams, keep balanced measurable standards.

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यदि planning team best case और worst case assumptions बनाती है, तो वह किस चरण को अधिक मजबूत कर रही है?

If a planning team creates best case and worst case assumptions, which step is it strengthening?

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A. आधारभूत धारणाएँ विकसित करनाDeveloping premises

Explanation

Simple Explanation

scenario assumptions premises को मजबूत बनाते हैं। परीक्षा में best case worst case को advanced premises समझें। / Scenario assumptions strengthen premises. In exams, understand best case and worst case as advanced premises.

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यदि evaluation में supplier reliability नहीं देखी गई और बाद में supply fail हुई, तो कौन सा criterion छूटा था?

If supplier reliability was not checked during evaluation and later supply failed, which criterion was missed?

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A. operational feasibility

Explanation

Simple Explanation

supplier reliability practical feasibility से जुड़ी है। परीक्षा में evaluation में operational risk शामिल करें। / Supplier reliability is linked with practical feasibility. In exams, include operational risk in evaluation.

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यदि selected plan को लागू करने से पहले training और communication plan नहीं बनाया गया, तो कौन सा action support missing है?

If training and communication plan is not prepared before implementing the selected plan, which action support is missing?

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A. implementation support

Explanation

Simple Explanation

training और communication implementation को संभव बनाते हैं। परीक्षा में derivative action plans को याद रखें। / Training and communication make implementation possible. In exams, remember derivative action plans.

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यदि follow-up में actual performance target से बेहतर है तो भी manager क्या सीख सकता है?

If actual performance is better than target in follow-up, what can a manager still learn?

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A. सफलता के कारण और future improvement के संकेतReasons for success and clues for future improvement

Explanation

Simple Explanation

follow-up success और failure दोनों से सीख देता है। परीक्षा में review को learning tool मानें। / Follow-up gives learning from both success and failure. In exams, treat review as a learning tool.

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यदि objective में customer satisfaction है पर उसे मापने का survey method नहीं है, तो कौन सा later step कमजोर होगा?

If customer satisfaction is an objective but there is no survey method to measure it, which later step will be weak?

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A. अनुवर्ती कार्रवाईFollow-up action

Explanation

Simple Explanation

measurement method के बिना follow-up कमजोर होगा। परीक्षा में measurable objectives और feedback tools जोड़ें। / Without measurement method, follow-up will be weak. In exams, connect measurable objectives with feedback tools.

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यदि company ने sales objective बनाया और फिर competitors की expected discount policy का अनुमान लगाया, तो क्रम में कौन सा step हुआ?

If a company made a sales objective and then estimated competitors' expected discount policy, which step occurred in sequence?

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A. premises after objectives

Explanation

Simple Explanation

competitor discount estimate future premise है। परीक्षा में objective के बाद premises का क्रम याद रखें। / Competitor discount estimate is a future premise. In exams, remember premises after objectives.

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यदि विकल्प चुनते समय केवल financial return देखा गया और legal compliance नहीं देखा गया, तो selection क्यों कमजोर है?

If only financial return is checked while selecting an alternative and legal compliance is ignored, why is selection weak?

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A. evaluation अधूरा था इसलिए selection risky हैEvaluation was incomplete so selection is risky

Explanation

Simple Explanation

selection सही evaluation पर निर्भर करता है। परीक्षा में legal compliance को evaluation criterion रखें। / Selection depends on proper evaluation. In exams, keep legal compliance as an evaluation criterion.

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यदि plan लागू करते समय departments को अलग priorities दी जाती हैं, तो कौन सा implementation issue होगा?

If departments are given different priorities during plan implementation, what implementation issue will occur?

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A. coordination कमजोर होगाCoordination will become weak

Explanation

Simple Explanation

implementation में departments को aligned direction चाहिए। परीक्षा में coordination को action stage से जोड़ें। / Departments need aligned direction in implementation. In exams, connect coordination with action stage.

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यदि follow-up में repeated delay दिखे तो manager को केवल deadline बढ़ाने के बजाय क्या करना चाहिए?

If repeated delay appears in follow-up, what should the manager do instead of only extending the deadline?

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A. root cause analysis और corrective actionRoot cause analysis and corrective action

Explanation

Simple Explanation

repeated deviation deeper cause दिखाता है। परीक्षा में follow-up को root cause correction से जोड़ें। / Repeated deviation shows a deeper cause. In exams, connect follow-up with root cause correction.

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यदि future premises uncertain हैं, तो expert planner को क्या करना चाहिए?

If future premises are uncertain, what should an expert planner do?

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A. realistic assumptions और contingency alternatives बनानाMake realistic assumptions and contingency alternatives

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uncertainty planning को खत्म नहीं करती बल्कि stronger premises और alternatives मांगती है। परीक्षा में balanced answer दें। / Uncertainty does not end planning but demands stronger premises and alternatives. In exams, give a balanced answer.

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यदि team alternatives बनाते समय suppliers की practical constraints पूछती है, तो कौन सा लाभ होगा?

If the team asks suppliers about practical constraints while making alternatives, what benefit will occur?

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A. alternatives अधिक realistic होंगेAlternatives will be more realistic

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supplier input practical options बनाने में मदद करता है। परीक्षा में stakeholder input को alternatives quality से जोड़ें। / Supplier input helps create practical options. In exams, connect stakeholder input with alternatives quality.

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यदि plan के लिए budget बना है लेकिन cash flow timing नहीं देखी गई, तो किस stage में gap है?

If a plan has a budget but cash flow timing is not checked, which stage has a gap?

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A. evaluation और implementation preparationEvaluation and implementation preparation

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cash timing financial feasibility और action readiness से जुड़ा है। परीक्षा में liquidity को practical planning में शामिल करें। / Cash timing is linked with financial feasibility and action readiness. In exams, include liquidity in practical planning.

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यदि implementation शुरू होने के बाद पता चले कि employees को performance standard नहीं पता, तो कौन सा connection टूटा है?

If after implementation starts employees do not know performance standards, which connection is broken?

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A. objectives से implementation और follow-up का connectionConnection from objectives to implementation and follow-up

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standards employees को action और review दोनों में दिशा देते हैं। परीक्षा में standards को objectives से जोड़ें। / Standards guide employees in both action and review. In exams, connect standards with objectives.

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यदि company customer complaints घटाने के लिए chatbot, call centre और training options बनाती है, तो अगला logical step क्या है?

If a company creates chatbot, call centre and training options to reduce complaints, what is the next logical step?

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A. विकल्पों का मूल्यांकनEvaluating alternatives

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alternatives के बाद evaluation होता है। परीक्षा में sequence में options के बाद comparison लिखें। / Evaluation comes after alternatives. In sequence questions, write comparison after options.

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यदि evaluation के बाद chatbot और training दोनों को मिलाकर plan चुना गया, तो यह किस बात को दिखाता है?

If after evaluation a plan combining chatbot and training is selected, what does this show?

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A. best alternative combination हो सकता हैThe best alternative can be a combination

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कई बार selected alternative mixed plan होता है। परीक्षा में final choice को flexible समझें। / Sometimes the selected alternative is a mixed plan. In exams, understand final choice as flexible.

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यदि plan implementation में customer service training तय हुई पर trainer और date तय नहीं हुए, तो क्या कमी है?

If customer service training is fixed in plan implementation but trainer and date are not fixed, what is lacking?

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A. action details incomplete हैंAction details are incomplete

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implementation में who और when स्पष्ट होना चाहिए। परीक्षा में incomplete action plan को weak implementation मानें। / Who and when should be clear in implementation. In exams, treat incomplete action plan as weak implementation.

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यदि review में पता चलता है कि discount से sales बढ़ी लेकिन profit घटा, तो क्या सीख मिलेगी?

If review shows that discount increased sales but reduced profit, what learning will come?

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A. single sales objective पर्याप्त नहीं हैA single sales objective is not enough

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follow-up multiple results दिखाता है। परीक्षा में sales और profit दोनों standards रखें। / Follow-up shows multiple results. In exams, keep both sales and profit standards.

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यदि objective realistic है, premises common हैं और alternatives broad हैं, तो evaluation में क्या लाभ होगा?

If the objective is realistic, premises are common and alternatives are broad, what benefit will occur in evaluation?

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A. comparison अधिक meaningful होगीComparison will be more meaningful

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early stages मजबूत हों तो evaluation बेहतर होती है। परीक्षा में planning steps की interdependence समझें। / If early stages are strong, evaluation becomes better. In exams, understand interdependence of planning steps.

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यदि selected plan में policy clear है लेकिन procedure unclear है, तो employees को किस समस्या का सामना होगा?

If the selected plan has clear policy but unclear procedure, what problem will employees face?

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A. काम कैसे करना है यह अस्पष्ट रहेगाHow to do the work will remain unclear

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procedure implementation का तरीका बताती है। परीक्षा में policy और procedure को action support से जोड़ें। / Procedure tells the method of implementation. In exams, connect policy and procedure with action support.

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यदि external premises जैसे कर नीति बदल जाएँ, तो planning process में किस step को तुरंत उपयोग करना चाहिए?

If external premises such as tax policy change, which step of the planning process should be used immediately?

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A. follow-up review और plan revisionFollow-up review and plan revision

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premises बदलने पर review और adjustment जरूरी है। परीक्षा में changing assumptions को follow-up से जोड़ें। / When premises change, review and adjustment are necessary. In exams, connect changing assumptions with follow-up.

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यदि planning team ने alternative evaluate करते समय employee safety को ignore किया, तो कौन सा analysis अधूरा है?

If the planning team ignores employee safety while evaluating an alternative, which analysis is incomplete?

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A. non-financial risk analysis

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employee safety भी evaluation factor हो सकता है। परीक्षा में risk को केवल money तक सीमित न करें। / Employee safety can also be an evaluation factor. In exams, do not limit risk only to money.

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यदि objective तय करते समय company ने stakeholder expectations को भी शामिल किया, तो planning quality पर क्या प्रभाव होगा?

If a company includes stakeholder expectations while setting objectives, what will be the effect on planning quality?

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A. objectives अधिक balanced और acceptable होंगेObjectives will be more balanced and acceptable

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stakeholder expectations objectives को practical बनाते हैं। परीक्षा में broader objective को mature planning मानें। / Stakeholder expectations make objectives practical. In exams, treat broader objective as mature planning.

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यदि managers premises बनाते समय reliable data source की जांच करते हैं, तो यह क्यों जरूरी है?

If managers check reliable data sources while developing premises, why is it necessary?

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A. गलत premises से पूरी planning chain प्रभावित हो सकती हैWrong premises can affect the whole planning chain

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premises planning का आधार हैं। परीक्षा में data reliability को premises quality से जोड़ें। / Premises are the base of planning. In exams, connect data reliability with premise quality.

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यदि alternatives बहुत creative हैं लेकिन company resources से बाहर हैं, तो evaluation में क्या निर्णय संभव है?

If alternatives are very creative but beyond company resources, what decision is possible in evaluation?

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A. उन्हें अव्यावहारिक माना जा सकता हैThey may be considered impractical

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creative option भी feasible होना चाहिए। परीक्षा में creativity और feasibility दोनों देखें। / A creative option must also be feasible. In exams, check both creativity and feasibility.

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यदि selection में highest profit वाले option को छोड़कर lower risk वाला option चुना गया, तो यह कब उचित है?

If the highest profit option is rejected and a lower risk option is selected, when is this appropriate?

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A. जब evaluation में risk-adjusted suitability बेहतर होWhen risk-adjusted suitability is better in evaluation

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best alternative हमेशा highest profit नहीं होता। परीक्षा में risk suitability को selection में शामिल करें। / The best alternative is not always the highest profit. In exams, include risk suitability in selection.

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यदि implementation में funds late release हुए तो manager को किस planning support की कमी पहचाननी चाहिए?

If funds are released late during implementation, what lack of planning support should the manager identify?

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A. cash flow schedule और resource timing की कमीLack of cash flow schedule and resource timing

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fund timing implementation का practical part है। परीक्षा में resource timing को action plan में शामिल करें। / Fund timing is a practical part of implementation. In exams, include resource timing in the action plan.

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यदि follow-up में पता चले कि target बहुत आसान था, तो next planning में क्या सुधार चाहिए?

If follow-up shows that the target was too easy, what improvement is needed in next planning?

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A. objective को अधिक realistic और challenging बनानाMake the objective more realistic and challenging

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follow-up objective quality भी दिखाता है। परीक्षा में easy target को true success न मानें। / Follow-up also shows objective quality. In exams, do not treat an easy target as true success.

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यदि objective, premises, alternatives और evaluation सही हैं लेकिन plan communicate नहीं हुआ, तो failure का कारण क्या होगा?

If objectives, premises, alternatives and evaluation are correct but the plan is not communicated, what will be the cause of failure?

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A. implementation communication gap

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सही plan भी communication के बिना लागू नहीं होता। परीक्षा में communication को implementation की शर्त लिखें। / Even a correct plan is not implemented without communication. In exams, write communication as a condition of implementation.

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यदि planning process में feedback से premises, alternatives और budgets सुधारते हैं, तो कौन सा concept दिखता है?

If feedback in the planning process improves premises, alternatives and budgets, which concept is shown?

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A. planning as a feedback-based cycle

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feedback planning को निरंतर सुधार प्रक्रिया बनाता है। परीक्षा में follow-up को next cycle से जोड़ें। / Feedback makes planning a continuous improvement process. In exams, connect follow-up with the next cycle.

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नियोजन प्रक्रिया के expert समझ के अनुसार सबसे सही कथन कौन सा है?

According to expert understanding of the planning process, which statement is most correct?

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A. हर चरण अगले चरण की गुणवत्ता को प्रभावित करता है इसलिए objectives से follow-up तक पूरी chain मजबूत होनी चाहिएEvery step affects the quality of the next step so the full chain from objectives to follow-up must be strong

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planning process interconnected chain है। परीक्षा में sequence के साथ interdependence भी समझें। / The planning process is an interconnected chain. In exams, understand interdependence along with sequence.

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Class 12 Business Studies Quiz FAQs

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