An e commerce company says solution for late delivered goods will be chosen according to customer inconvenience. What is this?
It gives flexible guidance in late delivery decisions. In exams treat situation based solution as policy.
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SubjectsBusiness Studies
नीति
In Class 12 Business Studies, this topic explains policy as a key type of standing plan within the chapter Planning. Students learn how policies provide broad guidelines for managerial thinking and decision-making while leaving room for judgment in different situations. The topic also helps distinguish policies from more specific plans such as procedures and rules, and shows how clear policies promote consistency, coordination and effective implementation of organisational objectives.
TOPIC PRACTICE
Up to 25 questions from this page. Select your focus, then start.
It gives flexible guidance in late delivery decisions. In exams treat situation based solution as policy.
Direct answer: Option D, policy. A policy is a general guideline for making decisions in a class of situations. Here the institution will consider two criteria—employee role and data security—when deciding whether to allow remote work. The reasoning is: permission is a decision; the same kind of permission may be requested by many employees; stated criteria guide those decisions; therefore the plan is a policy. Option D is correct because it gives decision guidance without prescribing one fixed sequence of actions. Option A, rule, is less suitable because a rule normally commands or prohibits a specific action, such as “remote work is forbidden on a certain day.” Option B, method, explains how to perform a task step by step, not which applications should be approved. Option C, budget, is a numerical financial plan showing expected income and expenditure. The clue is “criteria for deciding permission”: that points to policy.
Policy gives common direction in repeated decisions. In exams remember consistency as a benefit of policy.
It gives priority guidance to safety decisions. In exams treat special attention guidance as policy.
It gives general criteria to supplier selection decisions. In exams treat supplier guidance as policy.
Policy is a general statement that guides decisions. In exams understand guiding statement as policy.
It gives decision flexibility according to rush situation. In exams treat may be opened as per situation as policy.
The first statement gives broad guidance while others are commands. In exams treat broad guidance as policy.
It gives priority guidance to training allocation decisions. In exams understand allocation guidance as policy.
It gives priority direction to donation decisions. In exams treat social spending guidance as policy.
It gives general criteria for dealer selection decisions. In exams understand dealer criteria as policy.
Policy does not give full freedom but gives guided choice. In exams remember discretion within limits.
The direct answer is B, Policy. A policy is a broad guideline that helps managers make decisions in a group of similar situations, while still allowing reasonable judgment. Here, overtime is not automatically given to everyone. The office will consider two facts: whether the employee is available and whether extra work is actually needed. Therefore, the statement guides overtime decisions rather than giving one fixed command. Option A, Procedure, would explain the ordered steps for processing overtime. Option B, Policy, is correct because it states decision criteria and leaves room for judgment. Option C, Rule, would normally be a strict instruction that must be followed in every case. Option D, Method, would describe the particular way of doing a task, not the basis for deciding who receives overtime. Memory cue: broad decision guidance means policy; fixed command means rule.
The third statement is a no discretion command so it is rule. In exams do not treat strict command as policy.
It gives general direction to camp related decisions. In exams treat participation guidance as policy.
Pre decided guidance can make decisions faster in similar cases. In exams remember policy saves time.
The direct answer is B, Policy. A policy is a broad guideline that helps people make decisions in repeated situations. Here, the platform does not give one fixed step-by-step process; it says that course usage and technical problems will be considered while deciding a refund. Thus it guides judgment. Option A, Procedure, would list ordered steps for processing a refund. Option B, Policy, is correct because it gives general decision guidance. Option C, Budget, is a numerical plan of expected income and spending, so it is unrelated. Option D, Rule, is usually a definite instruction that must be followed, often leaving no choice. The key distinction is that a policy guides decisions, while a procedure explains steps and a rule gives a compulsory command. Memory cue: broad guidance for repeated decisions means policy.
Policy guides decisions and strategy gives direction in competition. In exams remember guidance versus market direction.
The direct answer is B, Policy. A policy gives general guidance for making fair and consistent decisions without prescribing every small step. The company says that, in a complaint, the customer's statement will be heard fully first. This principle guides employees when handling complaints. Option A, Rule, would be a strict command such as “a complaint must be registered within two days.” Option B, Policy, is correct because fair hearing is a general approach for decisions. Option C, Budget, concerns planned money, income, and expenditure, so it has no connection here. Option D, Method, usually describes a particular way of carrying out a task, not a broad decision principle. The statement tells employees what value or approach to follow, not an exact sequence of actions. Exam cue: principles such as fairness, merit, or hearing both sides generally indicate a policy.
It gives both boundary and guidance for credit decision. In exams treat limits with discretion as policy.
It gives priority guidance to product change decisions. In exams understand safety priority as policy.
Policy can be qualitative guidance and budget states amount. In exams keep guidance and money plan separate.
It gives priority direction to member assistance decisions. In exams treat beneficiary priority as policy.
Policy guides and standardises repeated decisions. In exams treat guidance and consistency as policy benefits.
Policy is a standing plan that guides decisions. In exams treat standing guide for decisions as policy.
QUIZ COMPLETE