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SubjectsBusiness Studies
नीति
In Class 12 Business Studies, this topic explains policy as a key type of standing plan within the chapter Planning. Students learn how policies provide broad guidelines for managerial thinking and decision-making while leaving room for judgment in different situations. The topic also helps distinguish policies from more specific plans such as procedures and rules, and shows how clear policies promote consistency, coordination and effective implementation of organisational objectives.
Correct answer: C. Organising plantation posters speeches and reporting for green week
Explanation: The third option is a group of activities so it is programme. In exams understand activity package as programme.
Correct answer: A. Policy
Explanation: It gives general direction to complaint resolution decisions. In exams identify transparency guidance as policy.
Correct answer: A. Policy
Explanation: It gives priority direction to customer support decisions. In exams identify priority guidance as policy.
Correct answer: C. Entry into premises will not be allowed without approved identity card
Explanation: The direct answer is C: “Entry into premises will not be allowed without an approved identity card” is a rule. A rule is a specific, compulsory instruction that tells people exactly what is permitted or forbidden. Step by step: the statement names a condition, an approved identity card; it gives a definite result, entry will not be allowed; it leaves no normal choice to the employee at the gate. Therefore it is a rule rather than a broad policy. Option C is correct. Option A, choosing a solution after considering the customer’s situation, is flexible guidance and therefore resembles a policy. Option B, maintaining fairness in employee matters, gives a broad principle and also resembles a policy. Option D, giving preference to trusted suppliers, states a general purchasing direction and is a policy-like guideline. The key distinction is discretion: policy guides judgment, while a rule removes or sharply limits discretion. Memory cue: words such as “must,” “not allowed,” or “only if” often signal a rule, though the whole meaning should be checked.
Correct answer: B. Policy
Explanation: It gives general criteria for fee assistance decisions. In exams understand assistance criteria as policy.
