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Class 12 Business Studies - Planning - Strategy Expert Quiz

Level 101 • 49/50 questions • 25 seconds per question.

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This level needs 1 more active question. Admin panel me same class, subject, difficulty aur level_no 101 par question add karein.
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एक कंपनी ने पाया कि उसकी तकनीकी टीम मजबूत है लेकिन वितरण नेटवर्क कमजोर है। उसने ऑनलाइन सीधे बिक्री और सेवा साझेदारों का मिश्रित मॉडल चुना। यह किस रणनीतिक सोच को दिखाता है?

A company finds that its technical team is strong but distribution network is weak. It chooses a mixed model of direct online selling and service partners. Which strategic thinking does this show?

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Correct Answer

A. आंतरिक विश्लेषण आधारित रणनीतिInternal analysis based strategy

Explanation

Simple Explanation

ताकत और कमजोरी देखकर दिशा चुनना रणनीतिक सोच है। परीक्षा में internal analysis को strategy से जोड़ें। / Choosing direction after studying strengths and weaknesses is strategic thinking. In exams connect internal analysis with strategy.

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यदि कंपनी का उद्देश्य ग्रामीण बिक्री बढ़ाना है लेकिन रणनीति केवल महंगे महानगरीय शो룸 पर आधारित है तो क्या समस्या है?

If a company's objective is to increase rural sales but its strategy is based only on expensive metropolitan showrooms then what is the problem?

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B. उद्देश्य और रणनीति में असंगतिMismatch between objective and strategy

Explanation

Simple Explanation

रणनीति को उद्देश्य का समर्थन करना चाहिए। परीक्षा में strategic fit जरूर जांचें। / Strategy should support the objective. In exams always check strategic fit.

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एक दवा कंपनी ने नई सरकारी अनुमति मिलने पर दुर्लभ रोगों की दवाओं में प्रवेश करने की योजना बनाई। यह कौन सा रणनीतिक तत्व है?

A pharmaceutical company plans to enter rare disease medicines after getting new government approval. Which strategic element is this?

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C. बाहरी अवसर का उपयोगUse of external opportunity

Explanation

Simple Explanation

सरकारी अनुमति बाहरी अवसर है और नया क्षेत्र रणनीतिक दिशा है। परीक्षा में opportunity based move को strategy मानें। / Government approval is an external opportunity and the new area is strategic direction. In exams treat opportunity based move as strategy.

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एक कंपनी ने कम कीमत वाले प्रतिद्वंद्वी से मुकाबले के लिए कीमत घटाने के बजाय आजीवन सेवा सहायता देने की दिशा चुनी। यह किस रणनीति का उदाहरण है?

A company chooses lifelong service support instead of reducing price to compete with a low price rival. This is an example of which strategy?

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D. भेदकरण रणनीतिDifferentiation strategy

Explanation

Simple Explanation

सेवा सहायता से अलग मूल्य बनता है इसलिए यह differentiation है। परीक्षा में unique value को strategy समझें। / Service support creates distinct value so this is differentiation. In exams understand unique value as strategy.

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एक खाद्य वितरण मंच ने देर रात काम करने वालों के लिए रात की सदस्यता भोजन सेवा शुरू की। यह किस रणनीति को दिखाता है?

A food delivery platform starts night subscription meal service for people working late. Which strategy does this show?

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A. केंद्रित ग्राहक वर्ग रणनीतिFocused customer segment strategy

Explanation

Simple Explanation

विशेष ग्राहक वर्ग और समय जरूरत पर ध्यान देना focus strategy है। परीक्षा में niche need को strategy से जोड़ें। / Focusing on a specific customer group and time need is focus strategy. In exams connect niche need with strategy.

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यदि रणनीति premium अनुभव पर आधारित है लेकिन कर्मचारियों को ग्राहक सेवा प्रशिक्षण नहीं दिया गया तो कौन सा जोखिम है?

If strategy is based on premium experience but employees are not trained in customer service then what risk exists?

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A. कार्यान्वयन विफलता का जोखिमRisk of implementation failure

Explanation

Simple Explanation

रणनीति को लागू करने के लिए क्षमता और प्रशिक्षण जरूरी हैं। परीक्षा में strategy implementation fit देखें। / Capability and training are needed to implement strategy. In exams check strategy implementation fit.

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एक कंपनी ने बड़े शहरों में प्रतिस्पर्धा तेज देखकर अर्धशहरी बाजार में स्थानीय भाषा प्रचार अपनाया। यह किस रणनीति से जुड़ा है?

A company adopts local language promotion in semi urban markets after seeing intense competition in big cities. This is linked with which strategy?

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B. बाजार पुनर्स्थापन रणनीतिMarket repositioning strategy

Explanation

Simple Explanation

कंपनी ने प्रतिस्पर्धा देखकर बाजार focus बदला है। परीक्षा में market repositioning को strategy मानें। / The company changed market focus after observing competition. In exams treat market repositioning as strategy.

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किस स्थिति में रणनीति का पुनर्मूल्यांकन सबसे जरूरी है?

In which situation is strategy re evaluation most necessary?

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B. जब रणनीति से बिक्री बढ़े लेकिन शिकायतें और वापसी दर बहुत बढ़ जाएWhen strategy raises sales but complaints and return rate rise sharply

Explanation

Simple Explanation

रणनीति का मूल्यांकन कई परिणामों से करना चाहिए। परीक्षा में sales के साथ customer outcome भी देखें। / Strategy should be evaluated through multiple outcomes. In exams check customer outcomes along with sales.

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एक कंपनी ने पुराने उत्पाद को नए राज्य के ग्रामीण अस्पतालों में बेचने के लिए स्थानीय स्वास्थ्य वितरकों से गठबंधन किया। यह किस रणनीति का उदाहरण है?

A company partners with local health distributors to sell an existing product to rural hospitals in a new state. This is an example of which strategy?

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C. बाजार विकास रणनीतिMarket development strategy

Explanation

Simple Explanation

मौजूदा उत्पाद को नए बाजार में ले जाना market development है। परीक्षा में existing product plus new market पहचानें। / Taking an existing product to a new market is market development. In exams identify existing product plus new market.

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रणनीति बनाने में competitor analysis का सबसे सही उपयोग क्या है?

What is the most correct use of competitor analysis in strategy making?

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B. प्रतिद्वंद्वियों की स्थिति देखकर अपनी प्रतिस्पर्धी दिशा तय करनाDeciding own competitive direction after studying rivals' position

Explanation

Simple Explanation

प्रतिस्पर्धियों को समझकर company अपना response चुनती है। परीक्षा में competitor analysis को strategic input मानें। / A company chooses its response after understanding competitors. In exams treat competitor analysis as strategic input.

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एक खिलौना कंपनी ने बच्चों की सुरक्षा चिंता बढ़ने पर प्रमाणित लकड़ी के खिलौनों को मुख्य दिशा बनाया। यह किस प्रकार की रणनीति है?

A toy company makes certified wooden toys its main direction after safety concerns for children increase. Which type of strategy is this?

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A. ग्राहक चिंता आधारित रणनीतिCustomer concern based strategy

Explanation

Simple Explanation

सुरक्षा चिंता के उत्तर में उत्पाद दिशा बदलना strategy है। परीक्षा में customer concern response को strategy समझें। / Changing product direction in response to safety concern is strategy. In exams understand customer concern response as strategy.

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किस विकल्प में strategy और policy की सही पहचान है?

Which option correctly identifies strategy and policy?

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A. ग्रामीण बाजार target करना strategy है और ग्रामीण ग्राहकों से सम्मानजनक व्यवहार policy हैTargeting rural market is strategy and respectful treatment of rural customers is policy

Explanation

Simple Explanation

बाजार target करना strategic direction है और व्यवहार guidance policy है। परीक्षा में market direction और decision guidance अलग रखें। / Targeting market is strategic direction and behaviour guidance is policy. In exams keep market direction and decision guidance separate.

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यदि कंपनी कम लागत रणनीति अपनाती है तो कौन सा निर्णय उससे सबसे अधिक मेल खाता है?

If a company adopts a low cost strategy then which decision aligns most with it?

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B. उत्पादन प्रक्रिया standardise कर waste घटानाStandardising production process to reduce waste

Explanation

Simple Explanation

कम लागत strategy को efficiency और waste reduction support करते हैं। परीक्षा में strategy action alignment देखें। / Efficiency and waste reduction support low cost strategy. In exams check strategy action alignment.

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एक कंपनी ने नए उत्पाद और नए ग्राहक वर्ग दोनों को चुना ताकि पुराने बाजार पर निर्भरता कम हो। यह किस रणनीति की ओर संकेत करता है?

A company chooses both a new product and a new customer group to reduce dependence on the old market. Which strategy does this indicate?

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B. विविधीकरण रणनीतिDiversification strategy

Explanation

Simple Explanation

नया उत्पाद और नया market diversification का संकेत है। परीक्षा में product market combination याद रखें। / New product and new market indicate diversification. In exams remember product market combination.

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एक स्वास्थ्य app ने वरिष्ठ नागरिकों के लिए दवा reminder और doctor call सहायता को मुख्य feature बनाया। यह किस रणनीतिक सोच को दिखाता है?

A health app makes medicine reminders and doctor call support its main features for senior citizens. Which strategic thinking does this show?

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Correct Answer

A. segment need based strategyवर्ग जरूरत आधारित रणनीति

Explanation

Simple Explanation

senior citizens की specific need पर service design strategy है। परीक्षा में segment need को strategy से जोड़ें। / Service design based on specific needs of senior citizens is strategy. In exams connect segment need with strategy.

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यदि strategy direct app selling है लेकिन company third party marketplace discounts पर ही निर्भर रहती है तो क्या समस्या है?

If the strategy is direct app selling but the company still depends only on third party marketplace discounts then what is the problem?

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A. strategy और channel action में असंगतिMismatch between strategy and channel action

Explanation

Simple Explanation

direct selling strategy को own channel actions support करने चाहिए। परीक्षा में channel strategy fit देखें। / Direct selling strategy should be supported by own channel actions. In exams check channel strategy fit.

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एक प्रकाशन संस्था ने बच्चों की घटती पढ़ने की आदत देखकर comic based learning books शुरू की। यह कौन सी रणनीतिक प्रतिक्रिया है?

A publishing institution starts comic based learning books after seeing declining reading habit among children. Which strategic response is this?

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A. ग्राहक व्यवहार परिवर्तन आधारित रणनीतिCustomer behaviour change based strategy

Explanation

Simple Explanation

ग्राहक व्यवहार बदलने पर product format बदलना strategy है। परीक्षा में behaviour trend response को strategy मानें। / Changing product format when customer behaviour changes is strategy. In exams treat behaviour trend response as strategy.

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रणनीति में बाहरी खतरे को अवसर में बदलने का सही उदाहरण कौन सा है?

Which is the correct example of converting an external threat into an opportunity in strategy?

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A. cyber fraud बढ़ने पर small business security service launch करनाLaunching small business security service when cyber fraud rises

Explanation

Simple Explanation

cyber fraud threat है और security service opportunity बनाती है। परीक्षा में threat to opportunity response पहचानें। / Cyber fraud is a threat and security service creates opportunity. In exams identify threat to opportunity response.

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एक retail brand ने mall store model छोड़कर neighbourhood quick store model अपनाया ताकि सुविधा आधारित competition हो सके। यह क्या है?

A retail brand leaves mall store model and adopts neighbourhood quick store model to compete on convenience. What is this?

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A. स्थान और सुविधा आधारित रणनीतिLocation and convenience based strategy

Explanation

Simple Explanation

store format और convenience positioning strategic direction हैं। परीक्षा में location format choice को strategy मानें। / Store format and convenience positioning are strategic direction. In exams treat location format choice as strategy.

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यदि strategy customer trust बढ़ाने की है तो कौन सा indicator strategy success मापने में सबसे उपयुक्त है?

If the strategy is to increase customer trust then which indicator is most suitable to measure strategy success?

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A. repeat purchase rate और complaint reductionदोबारा खरीद दर और शिकायत घटाव

Explanation

Simple Explanation

trust का परिणाम customer behaviour और complaints में दिख सकता है। परीक्षा में relevant indicators से strategy check करें। / Result of trust can be seen in customer behaviour and complaints. In exams check strategy through relevant indicators.

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किस स्थिति में product development strategy स्पष्ट है?

In which situation is product development strategy clear?

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A. मौजूदा ग्राहकों के लिए पुराने product में smart feature जोड़नाAdding smart feature to old product for existing customers

Explanation

Simple Explanation

मौजूदा market के लिए product improve करना product development है। परीक्षा में improved product existing market याद रखें। / Improving product for existing market is product development. In exams remember improved product existing market.

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एक insurance firm ने कठिन claim process के कारण ग्राहक खोए और फिर simple digital claim tracking को मुख्य direction बनाया। यह किससे संबंधित है?

An insurance firm loses customers due to difficult claim process and then makes simple digital claim tracking its main direction. This relates to what?

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A. customer pain point based strategyग्राहक समस्या आधारित रणनीति

Explanation

Simple Explanation

ग्राहक समस्या देखकर strategic service direction बदली गई है। परीक्षा में pain point response को strategy पहचानें। / Strategic service direction is changed after seeing customer pain point. In exams identify pain point response as strategy.

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किस कथन में रणनीति और बजट दोनों सही पहचाने गए हैं?

Which statement correctly identifies both strategy and budget?

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A. premium segment target करना strategy है और brand campaign पर 30 lakh रुपये खर्च सीमा budget हैTargeting premium segment is strategy and expense limit of rupees 30 lakh on brand campaign is budget

Explanation

Simple Explanation

target segment direction strategy है और amount limit budget है। परीक्षा में direction और numerical plan अलग रखें। / Target segment direction is strategy and amount limit is budget. In exams keep direction and numerical plan separate.

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यदि strategy बनाते समय company की internal capability नहीं देखी गई तो क्या जोखिम है?

If internal capability of the company is not considered while making strategy then what is the risk?

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A. strategy लागू करना कठिन या असंभव हो सकता हैStrategy implementation may become difficult or impossible

Explanation

Simple Explanation

strategy capabilities से match करनी चाहिए। परीक्षा में feasibility को strategic evaluation का हिस्सा मानें। / Strategy should match capabilities. In exams treat feasibility as part of strategic evaluation.

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एक clean energy company ने pollution concern और सरकारी subsidy देखकर घरों के लिए solar rental model शुरू किया। यह कौन सी रणनीति है?

A clean energy company starts a solar rental model for homes after seeing pollution concern and government subsidy. Which strategy is this?

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A. बाहरी अवसर आधारित रणनीतिExternal opportunity based strategy

Explanation

Simple Explanation

pollution concern और subsidy external opportunities हैं। परीक्षा में opportunity fit को strategy से जोड़ें। / Pollution concern and subsidy are external opportunities. In exams connect opportunity fit with strategy.

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किस विकल्प में रणनीति की expert definition सबसे सही है?

Which option gives the most correct expert definition of strategy?

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A. दीर्घकालीन उद्देश्यों के लिए internal capability और external environment के आधार पर चुनी गई competitive course of actionCompetitive course of action chosen on the basis of internal capability and external environment for long term objectives

Explanation

Simple Explanation

strategy internal external analysis और long term direction को जोड़ती है। परीक्षा में इन keywords को याद रखें। / Strategy connects internal external analysis and long term direction. In exams remember these keywords.

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एक company ने युवाओं को target करने की strategy चुनी पर communication old age health benefits पर किया। यह क्या दिखाता है?

A company chooses a strategy to target youth but communicates old age health benefits. What does this show?

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A. target segment और message में strategic inconsistencyStrategic inconsistency between target segment and message

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strategy और communication message में मेल होना चाहिए। परीक्षा में positioning consistency देखें। / Strategy and communication message should match. In exams check positioning consistency.

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एक logistics company ने high fuel cost और urban traffic देखकर micro hubs और cycle delivery को मुख्य direction बनाया। यह किस रणनीति का उदाहरण है?

A logistics company makes micro hubs and cycle delivery its main direction after seeing high fuel cost and urban traffic. This is an example of which strategy?

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A. cost and environment response strategyलागत और पर्यावरण प्रतिक्रिया रणनीति

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fuel cost और traffic के उत्तर में delivery model बदलना strategy है। परीक्षा में external pressure response को strategy मानें। / Changing delivery model in response to fuel cost and traffic is strategy. In exams treat external pressure response as strategy.

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किस कथन में strategy और objective के बीच सही संबंध है?

Which statement gives correct relation between strategy and objective?

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A. objective measurable target है और strategy उस target को पाने की broad direction हैObjective is measurable target and strategy is broad direction to achieve that target

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objective what है और strategy broad how है। परीक्षा में target और course of action अलग रखें। / Objective is the what and strategy is the broad how. In exams keep target and course of action separate.

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एक company ने premium strategy अपनाई लेकिन after sales service weak रही। customer complaints बढ़ीं। कौन सा conclusion सही है?

A company adopts premium strategy but after sales service remains weak. Customer complaints increase. Which conclusion is correct?

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A. strategy support systems कमजोर हैंStrategy support systems are weak

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premium strategy को service systems support करने चाहिए। परीक्षा में strategy execution की जांच करें। / Premium strategy should be supported by service systems. In exams check strategy execution.

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किस स्थिति में market penetration strategy का भाव है?

In which situation does market penetration strategy appear?

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A. मौजूदा market में मौजूदा product की बिक्री बढ़ाने के लिए loyalty offer देनाGiving loyalty offer to increase sales of existing product in existing market

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existing product और existing market में बिक्री बढ़ाना market penetration है। परीक्षा में same product same market पहचानें। / Increasing sales of existing product in existing market is market penetration. In exams identify same product same market.

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एक company ने privacy concern बढ़ने पर data minimisation और transparent consent को brand promise बनाया। यह किस रणनीतिक दिशा को दिखाता है?

A company makes data minimisation and transparent consent its brand promise after privacy concern rises. Which strategic direction does this show?

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A. privacy based differentiation strategyगोपनीयता आधारित भेदकरण रणनीति

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privacy से अलग trust value बनाई जा रही है। परीक्षा में customer concern based differentiation को strategy मानें। / A distinct trust value is being created through privacy. In exams treat customer concern based differentiation as strategy.

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किस विकल्प में रणनीति के बजाय rule है?

Which option shows rule rather than strategy?

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C. बिना safety clearance product launch नहीं होगाProduct will not be launched without safety clearance

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तीसरा विकल्प बाध्यकारी आदेश है इसलिए rule है। परीक्षा में no launch without condition को rule समझें। / The third option is a binding command so it is rule. In exams understand no launch without condition as rule.

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एक company ने competitor के subscription model का जवाब lifetime ownership plan से दिया। यह किससे संबंधित है?

A company responds to a competitor's subscription model with a lifetime ownership plan. This relates to what?

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A. competitive response strategyप्रतिस्पर्धी प्रतिक्रिया रणनीति

Explanation

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competitor model के उत्तर में अपना business model बदलना strategy है। परीक्षा में competitive response पहचानें। / Changing own business model in response to competitor model is strategy. In exams identify competitive response.

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यदि company का objective quick delivery है तो कौन सी strategy उससे सबसे अधिक aligned है?

If a company's objective is quick delivery then which strategy is most aligned with it?

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A. regional micro warehouses और local riders बनानाCreating regional micro warehouses and local riders

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quick delivery के लिए local network supportive strategy है। परीक्षा में objective strategy alignment देखें। / A local network is supportive strategy for quick delivery. In exams check objective strategy alignment.

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रणनीति का परिणाम मापने के लिए केवल sales देखना कब अधूरा होगा?

When will looking only at sales be incomplete for measuring strategy result?

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A. जब strategy trust और retention पर भी आधारित होWhen strategy is also based on trust and retention

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trust based strategy में retention और complaints भी relevant indicators हैं। परीक्षा में strategy indicators context अनुसार चुनें। / In trust based strategy retention and complaints are also relevant indicators. In exams choose strategy indicators according to context.

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एक restaurant ने health conscious customers के लिए calorie counted meals और subscription diet plan शुरू किया। यह क्या है?

A restaurant starts calorie counted meals and subscription diet plans for health conscious customers. What is this?

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A. customer trend based strategyग्राहक प्रवृत्ति आधारित रणनीति

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health trend और specific segment के अनुसार service strategy बनाई गई है। परीक्षा में trend based targeting को strategy समझें। / Service strategy is made according to health trend and specific segment. In exams understand trend based targeting as strategy.

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किस कथन में strategy और programme का सही उपयोग है?

Which statement correctly uses strategy and programme?

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A. online channel अपनाना strategy है और launch के लिए training ads dates का package programme हैAdopting online channel is strategy and package of training ads dates for launch is programme

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strategy broad direction है और programme activities package है। परीक्षा में direction और activity set अलग रखें। / Strategy is broad direction and programme is an activity package. In exams keep direction and activity set separate.

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एक company ने plant based demand देखकर dairy free desserts की नई category बनाई। यह किस strategy से जुड़ा है?

A company creates a new dairy free desserts category after seeing plant based demand. This is linked with which strategy?

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A. product development and opportunity strategyउत्पाद विकास और अवसर रणनीति

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नई demand opportunity है और नई category product development है। परीक्षा में trend based new product को strategy मानें। / New demand is opportunity and new category is product development. In exams treat trend based new product as strategy.

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किस स्थिति में diversification strategy सबसे जोखिमपूर्ण हो सकती है?

In which situation can diversification strategy be most risky?

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A. जब company नए product और नए market दोनों को बिना skill और research के चुनेWhen company chooses both new product and new market without skill and research

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नया product और नया market बिना capability के अधिक जोखिमपूर्ण है। परीक्षा में diversification risk को capability से जोड़ें। / New product and new market without capability is more risky. In exams connect diversification risk with capability.

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एक company ने low cost strategy अपनाई और standard design plus bulk purchase से लागत घटाई। यह किस बात का सही उदाहरण है?

A company adopts low cost strategy and reduces cost through standard design plus bulk purchase. This is a correct example of what?

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A. strategy और action alignmentरणनीति और कार्यों का मेल

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bulk purchase और standard design low cost strategy को support करते हैं। परीक्षा में aligned actions देखें। / Bulk purchase and standard design support low cost strategy. In exams look for aligned actions.

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किस विकल्प में external threat का strategic response है?

Which option is a strategic response to an external threat?

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A. new substitute products के आने पर warranty service और loyalty plan मजबूत करनाStrengthening warranty service and loyalty plan when new substitute products arrive

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substitute products threat हैं और warranty loyalty response strategy है। परीक्षा में threat response को पहचानें। / Substitute products are threat and warranty loyalty response is strategy. In exams identify threat response.

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एक company ने customer data privacy को competitive promise बनाया और ads में less tracking को highlight किया। यह कौन सी strategy है?

A company makes customer data privacy a competitive promise and highlights less tracking in ads. Which strategy is this?

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A. privacy based differentiation strategyगोपनीयता आधारित भेदकरण रणनीति

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privacy को unique value बनाकर differentiation किया गया। परीक्षा में trust based strategic promise पहचानें। / Privacy is used as unique value for differentiation. In exams identify trust based strategic promise.

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एक कंपनी ने तेज तकनीकी बदलाव देखकर पुराने उत्पाद पर टिके रहने के बजाय सदस्यता आधारित डिजिटल सेवा शुरू की। यह किस रणनीतिक निर्णय को दिखाता है?

A company starts a subscription based digital service instead of staying with an old product after seeing rapid technology change. Which strategic decision does this show?

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B. तकनीक परिवर्तन आधारित रणनीतिTechnology change based strategy

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बदलती तकनीक के अनुसार बाजार दिशा बदलना रणनीति है। परीक्षा में technology change को strategic input मानें। / Changing market direction according to changing technology is strategy. In exams treat technology change as a strategic input.

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किस विकल्प में रणनीति के बजाय केवल बजट दिखता है?

Which option shows only a budget rather than strategy?

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C. अगले वर्ष ब्रांड प्रचार पर 40 लाख रुपये खर्च सीमा रखनाKeeping an expense limit of rupees 40 lakh on brand promotion next year

Explanation

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खर्च सीमा संख्यात्मक योजना है इसलिए बजट है। परीक्षा में amount limit को strategy से अलग रखें। / Expense limit is a numerical plan so it is budget. In exams keep amount limit separate from strategy.

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यदि कंपनी की रणनीति भरोसे पर आधारित है लेकिन विज्ञापन में केवल भारी छूट दिखाई जाती है तो कौन सी समस्या है?

If a company's strategy is based on trust but advertising shows only heavy discount then what is the problem?

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D. रणनीतिक संदेश में असंगतिInconsistency in strategic message

Explanation

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भरोसे वाली रणनीति को उसी प्रकार का संदेश समर्थन देना चाहिए। परीक्षा में strategy और communication का मेल जांचें। / A trust based strategy should be supported by matching communication. In exams check fit between strategy and communication.

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एक कंपनी ने छोटे दुकानदारों की उधार समस्या देखकर तुरंत डिजिटल ऋण और भुगतान सुविधा शुरू की। यह किस रणनीति का उदाहरण है?

A company starts instant digital credit and payment facility after seeing the credit problem of small shopkeepers. This is an example of which strategy?

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A. ग्राहक समस्या आधारित रणनीतिCustomer problem based strategy

Explanation

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छोटे दुकानदारों की समस्या के अनुसार सेवा दिशा चुनी गई है। परीक्षा में customer pain point को strategy से जोड़ें। / Service direction is chosen according to small shopkeepers' problem. In exams connect customer pain point with strategy.

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किस स्थिति में रणनीति का परिणाम मापने के लिए केवल बिक्री देखना अधूरा होगा?

In which situation will checking only sales be incomplete for measuring strategy result?

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B. जब रणनीति ग्राहक निष्ठा और सेवा अनुभव पर भी आधारित होWhen strategy is also based on customer loyalty and service experience

Explanation

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निष्ठा और अनुभव वाली रणनीति में दोबारा खरीद और शिकायतें भी देखनी चाहिए। परीक्षा में relevant indicators चुनें। / In a loyalty and experience based strategy repeat purchase and complaints should also be checked. In exams choose relevant indicators.

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एक कंपनी ने मौजूदा ग्राहकों के लिए पुराने सॉफ्टवेयर में कृत्रिम बुद्धिमत्ता सुविधा जोड़ने की योजना बनाई। यह किस रणनीति से जुड़ा है?

A company plans to add artificial intelligence features to old software for existing customers. This is linked with which strategy?

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C. उत्पाद विकास रणनीतिProduct development strategy

Explanation

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मौजूदा बाजार के लिए उत्पाद सुधार product development है। परीक्षा में improved product for existing market पहचानें। / Product improvement for an existing market is product development. In exams identify improved product for existing market.

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Class 12 Business Studies Quiz FAQs

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