किस स्थिति में रणनीति का परिणाम मापने के लिए केवल बिक्री देखना अधूरा होगा?
In which situation will checking only sales be incomplete for measuring strategy result?
Explanation opens after your attempt
B. जब रणनीति ग्राहक निष्ठा और सेवा अनुभव पर भी आधारित होWhen strategy is also based on customer loyalty and service experience
Concept
In a loyalty and experience based strategy repeat purchase and complaints should also be checked. In exams choose relevant indicators.
Why this answer is correct
The correct answer is B. जब रणनीति ग्राहक निष्ठा और सेवा अनुभव पर भी आधारित हो / When strategy is also based on customer loyalty and service experience. In a loyalty and experience based strategy repeat purchase and complaints should also be checked. In exams choose relevant indicators.
Exam Tip
निष्ठा और अनुभव वाली रणनीति में दोबारा खरीद और शिकायतें भी देखनी चाहिए। परीक्षा में relevant indicators चुनें।
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