यदि strategy customer trust बढ़ाने की है तो कौन सा indicator strategy success मापने में सबसे उपयुक्त है?
If the strategy is to increase customer trust then which indicator is most suitable to measure strategy success?
Explanation opens after your attempt
A. repeat purchase rate और complaint reductionदोबारा खरीद दर और शिकायत घटाव
Concept
Result of trust can be seen in customer behaviour and complaints. In exams check strategy through relevant indicators.
Why this answer is correct
The correct answer is A. repeat purchase rate और complaint reduction / दोबारा खरीद दर और शिकायत घटाव. Result of trust can be seen in customer behaviour and complaints. In exams check strategy through relevant indicators.
Exam Tip
trust का परिणाम customer behaviour और complaints में दिख सकता है। परीक्षा में relevant indicators से strategy check करें।
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