Management concept

Correct answer: B. Management is universal

Management applies in every type of organisation whether the aim is profit or service. Identify universality through type of organisation.

Correct answer: B. Effectiveness is doubtful due to quality and customer satisfaction

Sales target alone does not show complete management success. Customer satisfaction and quality are also parts of results.

Correct answer: B. Management plays different roles at all levels

Management exists at all levels but the nature of work changes. In level based questions observe role differences.

Correct answer: A. Coordination and directing

Skill is useful only when efforts are directed toward a common objective. Directing and coordination provide direction.

Correct answer: B. Personal and social objectives

Worker safety relates to employee interest and social responsibility. Higher production alone is not good management.

Correct answer: C. Applying a ten year old process forever without review

Dynamic management changes with environment. Holding an old process without review goes against dynamism.

Correct answer: B. It cannot be touched directly but is identified through effects

Management cannot be touched like a physical object. Its effects appear in productivity discipline and goal achievement.

Correct answer: B. Achieving target but spending far beyond budget

Achieving target is effectiveness but excessive spending weakens efficiency. Budget use is an indicator of efficiency.

Correct answer: B. Handle change through communication training and participation

In change management people must be prepared. Training and communication reduce fear and resistance.

Correct answer: C. Management is only counting non living resources

The central element of management is human effort. Merely counting non living resources is not a social process.

Correct answer: A. Lack of planning and directing

Clarifying targets relates to both planning and directing. Punishment without clear targets is not proper control.

Correct answer: A. Social objective and organisational survival

Social work becomes sustainable only when the organisation can survive. Management must balance service and resources.

Correct answer: B. Decisions should be based on knowledge training and ethics

Professional management emphasises specialised knowledge and ethical conduct. Relation based decisions weaken professionalism.

Correct answer: A. It is linked with long term social responsibility and reputation

Environmental protection is important for society and organisational reputation. Link social objective with long term interest.

Correct answer: A. Are personal objectives and welfare balanced

Employee welfare is linked with personal objectives of management. The human side should not be ignored in target achievement.

Correct answer: A. Staffing

Putting the right person in the right job is a key part of staffing. Plans succeed when human resources are suitable.

Correct answer: B. Departments adopt common deadlines and information systems

Coordination does not happen automatically it is built through planning communication and common systems. A common system indicates conscious effort.

Correct answer: B. Management is needed to convert resources into results

Resources become useful only when properly planned and used. Management is the bridge between resources and objectives.

Correct answer: A. Both customer results and employee welfare

Customer satisfaction is important but employee welfare is also a personal objective. Good management balances both sides.

Correct answer: B. Managing work people and operations together

Management gets work done handles people and runs operations. Therefore it is multidimensional.

Correct answer: C. Management is only the private achievement of one individual

Management generally relates to group efforts. A private achievement of one individual cannot represent the full concept of management.

Correct answer: A. Creative and situation based application

Management applies principles according to situations like an art. Excessive rigidity reduces innovation.

Correct answer: B. Setting customer satisfaction target and improving service

Management works to achieve definite objectives. Activity without goal is not considered managerial.

Correct answer: A. Control is also linked with corrective action

The direct answer is A: control is also linked with corrective action. Control is a process, not merely fault-finding. First, standards are fixed, such as a production target. Second, actual performance is measured. Third, actual performance is compared with the standard. Fourth, the reason for any deviation is found. Finally, corrective action is taken, such as changing methods, giving training or revising a schedule. Option A is correct because correction is an essential final part of control. Option B is wrong because standards are necessary for comparison. Option C is wrong because planning sets standards and control checks performance, so the two are closely connected. Option D is wrong because control is not merely punishment; it aims to improve results. Memory cue: control means standards, measurement, comparison and correction.

Correct answer: A. Social objective

Social image is linked with the organisation responsibility toward society. Social objective is needed along with profit.