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Changing service direction in response to online competition is strategy. In exams identify competition response as strategy.
Step 2
Why this answer is correct
The correct answer is C. रणनीति / Strategy. Changing service direction in response to online competition is strategy. In exams identify competition response as strategy.
Step 3
Exam Tip
ऑनलाइन प्रतिस्पर्धा के उत्तर में सेवा दिशा बदलना रणनीति है। परीक्षा में competition response को strategy पहचानें।
A. अवसरों और खतरों के अनुसार दिशा चुनने के लिए/To choose direction according to opportunities and threats
Step 1
Concept
Strategy is made by considering opportunities and threats. In exams connect external environment with strategy.
Step 2
Why this answer is correct
The correct answer is A. अवसरों और खतरों के अनुसार दिशा चुनने के लिए / To choose direction according to opportunities and threats. Strategy is made by considering opportunities and threats. In exams connect external environment with strategy.
Step 3
Exam Tip
रणनीति अवसरों और खतरों को देखकर बनती है। परीक्षा में external environment को strategy से जोड़ें।
Rural customers and pack size direction make it a strategic decision. In exams treat target market and product approach as strategy.
Step 2
Why this answer is correct
The correct answer is D. रणनीति / Strategy. Rural customers and pack size direction make it a strategic decision. In exams treat target market and product approach as strategy.
Step 3
Exam Tip
ग्रामीण ग्राहक और पैक आकार की दिशा रणनीतिक निर्णय है। परीक्षा में target market और product approach को strategy मानें।
B. उद्देश्य लक्ष्य बताता है और रणनीति लक्ष्य पाने की व्यापक दिशा बताती है/Objective states target and strategy states broad direction to achieve it
Step 1
Concept
Objective states what to achieve and strategy gives broad route. In exams keep target and route separate.
Step 2
Why this answer is correct
The correct answer is B. उद्देश्य लक्ष्य बताता है और रणनीति लक्ष्य पाने की व्यापक दिशा बताती है / Objective states target and strategy states broad direction to achieve it. Objective states what to achieve and strategy gives broad route. In exams keep target and route separate.
Step 3
Exam Tip
उद्देश्य क्या पाना है बताता है और रणनीति व्यापक मार्ग बताती है। परीक्षा में target और route अलग रखें।
Choosing product direction according to a specific customer need is strategy. In exams understand need based product direction as strategy.
Step 2
Why this answer is correct
The correct answer is C. रणनीति / Strategy. Choosing product direction according to a specific customer need is strategy. In exams understand need based product direction as strategy.
Step 3
Exam Tip
विशेष ग्राहक जरूरत के अनुसार उत्पाद दिशा चुनना रणनीति है। परीक्षा में need based product direction को strategy समझें।
A. कंपनी कम लागत उत्पादन से कम मूल्य पर बेचती है/Company sells at low price through low cost production
Step 1
Concept
Competing in market on the basis of low cost is cost leadership. In exams identify low cost advantage.
Step 2
Why this answer is correct
The correct answer is A. कंपनी कम लागत उत्पादन से कम मूल्य पर बेचती है / Company sells at low price through low cost production. Competing in market on the basis of low cost is cost leadership. In exams identify low cost advantage.
Step 3
Exam Tip
कम लागत के आधार पर बाजार में मुकाबला करना cost leadership है। परीक्षा में low cost advantage को पहचानें।
Making a product for a specific customer group is strategy. In exams treat specific segment focus as strategy.
Step 2
Why this answer is correct
The correct answer is D. रणनीति / Strategy. Making a product for a specific customer group is strategy. In exams treat specific segment focus as strategy.
Step 3
Exam Tip
विशेष ग्राहक वर्ग के लिए उत्पाद बनाना रणनीति है। परीक्षा में specific segment focus को strategy मानें।
C. सेवा भेदकरण रणनीति/Service differentiation strategy
Step 1
Concept
Creating distinct identity through fast service is differentiation strategy. In exams understand unique service benefit as strategy.
Step 2
Why this answer is correct
The correct answer is C. सेवा भेदकरण रणनीति / Service differentiation strategy. Creating distinct identity through fast service is differentiation strategy. In exams understand unique service benefit as strategy.
Step 3
Exam Tip
तेज सेवा से अलग पहचान बनाना differentiation strategy है। परीक्षा में unique service benefit को strategy समझें।
A. ताकि संगठन अपनी क्षमता के अनुसार मुकाबला कर सके/So that the organisation can compete according to its capability
Step 1
Concept
Internal strength makes strategic direction practical. In exams treat strengths as strategy input.
Step 2
Why this answer is correct
The correct answer is A. ताकि संगठन अपनी क्षमता के अनुसार मुकाबला कर सके / So that the organisation can compete according to its capability. Internal strength makes strategic direction practical. In exams treat strengths as strategy input.
Step 3
Exam Tip
आंतरिक ताकत रणनीतिक दिशा को व्यावहारिक बनाती है। परीक्षा में strengths को strategy input मानें।
Changing service and delivery direction in response to competition is strategy. In exams treat online rival response as strategy.
Step 2
Why this answer is correct
The correct answer is D. रणनीति / Strategy. Changing service and delivery direction in response to competition is strategy. In exams treat online rival response as strategy.
Step 3
Exam Tip
प्रतिस्पर्धा के उत्तर में सेवा और वितरण दिशा बदलना रणनीति है। परीक्षा में online rival response को strategy मानें।
B. रसायन कक्ष में बिना दस्ताने प्रवेश निषिद्ध है/Entry into chemical room without gloves is prohibited
Step 1
Concept
The second statement is a binding prohibition so it is rule. In exams do not treat prohibition as strategy.
Step 2
Why this answer is correct
The correct answer is B. रसायन कक्ष में बिना दस्ताने प्रवेश निषिद्ध है / Entry into chemical room without gloves is prohibited. The second statement is a binding prohibition so it is rule. In exams do not treat prohibition as strategy.
Step 3
Exam Tip
दूसरा कथन बाध्यकारी निषेध है इसलिए नियम है। परीक्षा में prohibition को strategy न समझें।
Taking service to new locations is market expansion strategy. In exams treat new location expansion as strategy.
Step 2
Why this answer is correct
The correct answer is C. बाजार विस्तार रणनीति / Market expansion strategy. Taking service to new locations is market expansion strategy. In exams treat new location expansion as strategy.
Step 3
Exam Tip
नए स्थानों पर सेवा पहुंचाना बाजार विस्तार रणनीति है। परीक्षा में new location expansion को strategy मानें।
A. रणनीति व्यापक दिशा है और कार्यविधि चरणों का क्रम है/Strategy is broad direction and procedure is order of steps
Step 1
Concept
Strategy states direction and procedure states sequence. In exams keep broad plan and steps separate.
Step 2
Why this answer is correct
The correct answer is A. रणनीति व्यापक दिशा है और कार्यविधि चरणों का क्रम है / Strategy is broad direction and procedure is order of steps. Strategy states direction and procedure states sequence. In exams keep broad plan and steps separate.
Step 3
Exam Tip
रणनीति direction बताती है और कार्यविधि sequence बताती है। परीक्षा में broad plan और steps को अलग रखें।
Changing product direction by using rising demand opportunity is strategy. In exams understand opportunity based product move as strategy.
Step 2
Why this answer is correct
The correct answer is D. रणनीति / Strategy. Changing product direction by using rising demand opportunity is strategy. In exams understand opportunity based product move as strategy.
Step 3
Exam Tip
बढ़ती मांग के अवसर का उपयोग करके उत्पाद दिशा बदलना रणनीति है। परीक्षा में opportunity based product move को strategy समझें।
A. एक विशेष छोटे ग्राहक वर्ग के लिए उत्पाद बनाना/Making product for a specific small customer group
Step 1
Concept
Focusing on a specific customer group is focus strategy. In exams connect niche group with focus strategy.
Step 2
Why this answer is correct
The correct answer is A. एक विशेष छोटे ग्राहक वर्ग के लिए उत्पाद बनाना / Making product for a specific small customer group. Focusing on a specific customer group is focus strategy. In exams connect niche group with focus strategy.
Step 3
Exam Tip
विशेष ग्राहक वर्ग पर केंद्रित होना focus strategy है। परीक्षा में niche group को focus strategy से जोड़ें।
C. ग्राहक जरूरत आधारित रणनीति/Customer need based strategy
Step 1
Concept
Creating service according to a specific need and time is strategy. In exams treat customer need and timing as strategy.
Step 2
Why this answer is correct
The correct answer is C. ग्राहक जरूरत आधारित रणनीति / Customer need based strategy. Creating service according to a specific need and time is strategy. In exams treat customer need and timing as strategy.
Step 3
Exam Tip
विशेष जरूरत और समय के अनुसार सेवा बनाना रणनीति है। परीक्षा में customer need and timing को strategy मानें।
A. सस्ते विदेशी उत्पादों के मुकाबले बेहतर वारंटी देना/Giving better warranty against cheap foreign products
Step 1
Concept
Cheap foreign products are a threat and better warranty is strategic response. In exams identify threat response as strategy.
Step 2
Why this answer is correct
The correct answer is A. सस्ते विदेशी उत्पादों के मुकाबले बेहतर वारंटी देना / Giving better warranty against cheap foreign products. Cheap foreign products are a threat and better warranty is strategic response. In exams identify threat response as strategy.
Step 3
Exam Tip
सस्ते विदेशी उत्पाद threat हैं और बेहतर warranty strategy response है। परीक्षा में threat response को strategy पहचानें।
Product direction for a specific customer group like athletes is strategy. In exams treat specialised segment product as strategy.
Step 2
Why this answer is correct
The correct answer is D. रणनीति / Strategy. Product direction for a specific customer group like athletes is strategy. In exams treat specialised segment product as strategy.
Step 3
Exam Tip
खिलाड़ियों जैसे विशेष ग्राहक वर्ग के लिए उत्पाद दिशा रणनीति है। परीक्षा में specialised segment product को strategy मानें।
A. तीन वर्षों में बाजार हिस्सेदारी 6 प्रतिशत से 10 प्रतिशत करना/Increase market share from 6 percent to 10 percent in three years
Step 1
Concept
The first option is a measurable target so it is objective. In exams understand percentage target as objective.
Step 2
Why this answer is correct
The correct answer is A. तीन वर्षों में बाजार हिस्सेदारी 6 प्रतिशत से 10 प्रतिशत करना / Increase market share from 6 percent to 10 percent in three years. The first option is a measurable target so it is objective. In exams understand percentage target as objective.
Step 3
Exam Tip
पहला विकल्प मापनीय लक्ष्य है इसलिए उद्देश्य है। परीक्षा में percentage target को objective समझें।
Deciding product and content direction for children is strategy. In exams treat audience specific product direction as strategy.
Step 2
Why this answer is correct
The correct answer is C. रणनीति / Strategy. Deciding product and content direction for children is strategy. In exams treat audience specific product direction as strategy.
Step 3
Exam Tip
बच्चों के लिए उत्पाद और सामग्री दिशा तय करना strategy है। परीक्षा में audience specific product direction को strategy मानें।
A. कमजोरी सुधारने की दिशा तय करने के लिए/To decide the direction for correcting weakness
Step 1
Concept
Strategy for improvement can be made by identifying weakness. In exams connect weakness analysis with strategy.
Step 2
Why this answer is correct
The correct answer is A. कमजोरी सुधारने की दिशा तय करने के लिए / To decide the direction for correcting weakness. Strategy for improvement can be made by identifying weakness. In exams connect weakness analysis with strategy.
Step 3
Exam Tip
कमजोरी पहचानकर सुधार की रणनीति बनाई जा सकती है। परीक्षा में weakness analysis को strategy से जोड़ें।
Choosing a specific customer group and service model is strategy. In exams understand customer segment plus service model as strategy.
Step 2
Why this answer is correct
The correct answer is D. रणनीति / Strategy. Choosing a specific customer group and service model is strategy. In exams understand customer segment plus service model as strategy.
Step 3
Exam Tip
विशेष ग्राहक वर्ग और सेवा मॉडल चुनना रणनीति है। परीक्षा में customer segment plus service model को strategy समझें।
A. नया बाजार चुनना रणनीति है और विज्ञापन खर्च सीमा बजट है/Choosing new market is strategy and advertising expense limit is budget
Step 1
Concept
New market is broad direction and expense limit is numerical plan. In exams keep direction and amount separate.
Step 2
Why this answer is correct
The correct answer is A. नया बाजार चुनना रणनीति है और विज्ञापन खर्च सीमा बजट है / Choosing new market is strategy and advertising expense limit is budget. New market is broad direction and expense limit is numerical plan. In exams keep direction and amount separate.
Step 3
Exam Tip
नया बाजार व्यापक दिशा है और खर्च सीमा संख्यात्मक योजना है। परीक्षा में direction और amount अलग रखें।
C. समावेशन आधारित बाजार रणनीति/Inclusion based market strategy
Step 1
Concept
Targeting underserved merchants is market inclusion strategy. In exams connect underserved segment with strategy.
Step 2
Why this answer is correct
The correct answer is C. समावेशन आधारित बाजार रणनीति / Inclusion based market strategy. Targeting underserved merchants is market inclusion strategy. In exams connect underserved segment with strategy.
Step 3
Exam Tip
कम सुविधा वाले व्यापारियों को लक्षित करना market inclusion strategy है। परीक्षा में underserved segment को strategy से जोड़ें।
A. क्योंकि बाजार ग्राहक और तकनीक बदल सकते हैं/Because market customers and technology can change
Step 1
Concept
Strategy must adjust in a changing environment. In exams treat flexibility as a need of strategy.
Step 2
Why this answer is correct
The correct answer is A. क्योंकि बाजार ग्राहक और तकनीक बदल सकते हैं / Because market customers and technology can change. Strategy must adjust in a changing environment. In exams treat flexibility as a need of strategy.
Step 3
Exam Tip
बदलते वातावरण में strategy adjust करनी पड़ती है। परीक्षा में flexibility को strategy की जरूरत मानें।
Broad direction of both product and distribution is strategy. In exams understand product plus channel decision as strategy.
Step 2
Why this answer is correct
The correct answer is D. रणनीति / Strategy. Broad direction of both product and distribution is strategy. In exams understand product plus channel decision as strategy.
Step 3
Exam Tip
उत्पाद और वितरण दोनों की व्यापक दिशा strategy है। परीक्षा में product plus channel decision को strategy समझें।
C. ग्राहक चिंता आधारित रणनीति/Customer concern based strategy
Step 1
Concept
Changing product direction after safety concern is strategy. In exams treat customer concern response as strategy.
Step 2
Why this answer is correct
The correct answer is C. ग्राहक चिंता आधारित रणनीति / Customer concern based strategy. Changing product direction after safety concern is strategy. In exams treat customer concern response as strategy.
Step 3
Exam Tip
सुरक्षा चिंता देखकर उत्पाद दिशा बदलना strategy है। परीक्षा में customer concern response को strategy मानें।
A. यह अवसर खतरे संसाधन और प्रतिस्पर्धा देखकर चुनी गई व्यापक दिशा है/It is broad direction chosen after seeing opportunity threat resources and competition
Step 1
Concept
Strategy is analysis based broad direction. In exams remember opportunity threat resources competition keywords.
Step 2
Why this answer is correct
The correct answer is A. यह अवसर खतरे संसाधन और प्रतिस्पर्धा देखकर चुनी गई व्यापक दिशा है / It is broad direction chosen after seeing opportunity threat resources and competition. Strategy is analysis based broad direction. In exams remember opportunity threat resources competition keywords.
Step 3
Exam Tip
रणनीति analysis based broad direction है। परीक्षा में opportunity threat resources competition keywords याद रखें।
Government subsidy is an opportunity and rural solar kits are strategic action. In exams understand opportunity based expansion as strategy.
Step 2
Why this answer is correct
The correct answer is D. रणनीति / Strategy. Government subsidy is an opportunity and rural solar kits are strategic action. In exams understand opportunity based expansion as strategy.
Step 3
Exam Tip
सरकारी subsidy अवसर है और ग्रामीण solar kits strategic action है। परीक्षा में opportunity based expansion को strategy समझें।
B. नया उत्पाद और नया ग्राहक क्षेत्र चुनना/Choosing new product and new customer area
Step 1
Concept
New product and new market indicate diversification. In exams remember new product plus new market.
Step 2
Why this answer is correct
The correct answer is B. नया उत्पाद और नया ग्राहक क्षेत्र चुनना / Choosing new product and new customer area. New product and new market indicate diversification. In exams remember new product plus new market.
Step 3
Exam Tip
नया उत्पाद और नया बाजार diversification का संकेत है। परीक्षा में new product plus new market याद रखें।
C. वितरण दक्षता रणनीति/Distribution efficiency strategy
Step 1
Concept
Pickup points make distribution faster and efficient. In exams treat channel efficiency as strategy.
Step 2
Why this answer is correct
The correct answer is C. वितरण दक्षता रणनीति / Distribution efficiency strategy. Pickup points make distribution faster and efficient. In exams treat channel efficiency as strategy.
Step 3
Exam Tip
pickup points से वितरण तेज और कुशल बनता है। परीक्षा में channel efficiency को strategy मानें।
A. रणनीति उद्देश्य पाने की व्यापक दिशा देती है/Strategy gives broad direction to achieve objective
Step 1
Concept
Objective is target and strategy is broad route to target. In exams remember objective and strategy link.
Step 2
Why this answer is correct
The correct answer is A. रणनीति उद्देश्य पाने की व्यापक दिशा देती है / Strategy gives broad direction to achieve objective. Objective is target and strategy is broad route to target. In exams remember objective and strategy link.
Step 3
Exam Tip
उद्देश्य target है और strategy target की broad route है। परीक्षा में objective and strategy link याद रखें।
Changing market direction due to an external challenge like tariff is strategy. In exams treat regulation response as strategy.
Step 2
Why this answer is correct
The correct answer is C. रणनीति / Strategy. Changing market direction due to an external challenge like tariff is strategy. In exams treat regulation response as strategy.
Step 3
Exam Tip
tariff जैसी बाहरी चुनौती पर बाजार दिशा बदलना strategy है। परीक्षा में regulation response को strategy मानें।
A. अपनी बाजार स्थिति और response तय करना/To decide own market position and response
Step 1
Concept
A firm chooses its direction by observing competitors. In exams treat competitor analysis as part of strategy.
Step 2
Why this answer is correct
The correct answer is A. अपनी बाजार स्थिति और response तय करना / To decide own market position and response. A firm chooses its direction by observing competitors. In exams treat competitor analysis as part of strategy.
Step 3
Exam Tip
प्रतिस्पर्धियों को देखकर firm अपनी direction चुनती है। परीक्षा में competitor analysis को strategy का भाग मानें।
Live doubt solving gives distinct value so it is differentiation. In exams connect unique feature with differentiation.
Step 2
Why this answer is correct
The correct answer is D. भेदकरण रणनीति / Differentiation strategy. Live doubt solving gives distinct value so it is differentiation. In exams connect unique feature with differentiation.
Step 3
Exam Tip
live doubt solving अलग value देता है इसलिए differentiation है। परीक्षा में unique feature को differentiation से जोड़ें।
A. कच्चे माल महंगे होने पर refill pack और local sourcing अपनाना/Adopting refill packs and local sourcing when raw material becomes costly
Step 1
Concept
Changing sourcing and pack direction in response to cost pressure is strategy. In exams treat cost pressure response as strategy.
Step 2
Why this answer is correct
The correct answer is A. कच्चे माल महंगे होने पर refill pack और local sourcing अपनाना / Adopting refill packs and local sourcing when raw material becomes costly. Changing sourcing and pack direction in response to cost pressure is strategy. In exams treat cost pressure response as strategy.
Step 3
Exam Tip
लागत दबाव के उत्तर में sourcing और pack direction बदलना strategy है। परीक्षा में cost pressure response को strategy मानें।
Changing service mix according to tourist market is strategy. In exams understand market adaptation as strategy.
Step 2
Why this answer is correct
The correct answer is A. विशेष बाजार अनुकूलन / Specific market adaptation. Changing service mix according to tourist market is strategy. In exams understand market adaptation as strategy.
Step 3
Exam Tip
पर्यटक बाजार के अनुसार service mix बदलना strategy है। परीक्षा में market adaptation को strategy समझें।
A. जब देखें कि कथन व्यापक दिशा है या बाध्यकारी आदेश/When we check whether statement is broad direction or binding command
Step 1
Concept
Strategy is broad direction and rule is binding command. In exams remember direction versus command.
Step 2
Why this answer is correct
The correct answer is A. जब देखें कि कथन व्यापक दिशा है या बाध्यकारी आदेश / When we check whether statement is broad direction or binding command. Strategy is broad direction and rule is binding command. In exams remember direction versus command.
Step 3
Exam Tip
strategy broad direction है और rule binding command है। परीक्षा में direction versus command याद रखें।
Digital service direction according to small farmers' needs is strategy. In exams treat user need based direction as strategy.
Step 2
Why this answer is correct
The correct answer is D. रणनीति / Strategy. Digital service direction according to small farmers' needs is strategy. In exams treat user need based direction as strategy.
Step 3
Exam Tip
छोटे किसानों की जरूरत के अनुसार digital service direction strategy है। परीक्षा में user need based direction को strategy मानें।
A. छोटे शहरों को target करना strategy है और वहां sales 15 percent बढ़ाना objective है/Targeting small towns is strategy and increasing sales there by 15 percent is objective
Step 1
Concept
Choosing target market is strategy and measurable sales target is objective. In exams keep direction and target separate.
Step 2
Why this answer is correct
The correct answer is A. छोटे शहरों को target करना strategy है और वहां sales 15 percent बढ़ाना objective है / Targeting small towns is strategy and increasing sales there by 15 percent is objective. Choosing target market is strategy and measurable sales target is objective. In exams keep direction and target separate.
Step 3
Exam Tip
target market चुनना strategy है और measurable sales target objective है। परीक्षा में direction और target अलग रखें।
Changing business model based on environmental concern is strategy. In exams understand sustainability response as strategy.
Step 2
Why this answer is correct
The correct answer is C. रणनीति / Strategy. Changing business model based on environmental concern is strategy. In exams understand sustainability response as strategy.
Step 3
Exam Tip
environment concern के आधार पर business model बदलना strategy है। परीक्षा में sustainability response को strategy समझें।
A. जब competitor नया technology model लाए और customer behavior बदले/When competitor brings new technology model and customer behaviour changes
Step 1
Concept
Market and technology changes may require strategy revision. In exams connect dynamic environment with strategy change.
Step 2
Why this answer is correct
The correct answer is A. जब competitor नया technology model लाए और customer behavior बदले / When competitor brings new technology model and customer behaviour changes. Market and technology changes may require strategy revision. In exams connect dynamic environment with strategy change.
Step 3
Exam Tip
market और technology बदलाव strategy revision मांग सकते हैं। परीक्षा में dynamic environment को strategy change से जोड़ें।
Focusing on a specific segment like business travellers is focus strategy. In exams treat niche service package as strategy.
Step 2
Why this answer is correct
The correct answer is D. focus strategy / केंद्रित रणनीति. Focusing on a specific segment like business travellers is focus strategy. In exams treat niche service package as strategy.
Step 3
Exam Tip
business travellers जैसे specific segment पर ध्यान देना focus strategy है। परीक्षा में niche service package को strategy मानें।
Certificates create trusted distinct identity. In exams understand trust based differentiation as strategy.
Step 2
Why this answer is correct
The correct answer is A. भेदकरण रणनीति / Differentiation strategy. Certificates create trusted distinct identity. In exams understand trust based differentiation as strategy.
Step 3
Exam Tip
certificate से भरोसेमंद अलग पहचान बनती है। परीक्षा में trust based differentiation को strategy समझें।
A. रणनीति दीर्घकालीन उद्देश्यों को पाने के लिए प्रतिस्पर्धी और व्यापक कार्यदिशा है/Strategy is a competitive and broad course of action to achieve long term objectives
Step 1
Concept
Strategy is a broad competitive course of action. In exams treat long term objective and competition as strategy keywords.
Step 2
Why this answer is correct
The correct answer is A. रणनीति दीर्घकालीन उद्देश्यों को पाने के लिए प्रतिस्पर्धी और व्यापक कार्यदिशा है / Strategy is a competitive and broad course of action to achieve long term objectives. Strategy is a broad competitive course of action. In exams treat long term objective and competition as strategy keywords.
Step 3
Exam Tip
strategy broad competitive course of action है। परीक्षा में long term objective और competition को strategy keywords मानें।
Doorstep service creates a distinct market identity so it is strategy. In exams understand differentiation through service as strategy.
Step 2
Why this answer is correct
The correct answer is B. रणनीति / Strategy. Doorstep service creates a distinct market identity so it is strategy. In exams understand differentiation through service as strategy.
Step 3
Exam Tip
घर बैठे सेवा से अलग बाजार पहचान बनती है इसलिए यह रणनीति है। परीक्षा में differentiation through service को strategy समझें।
C. ग्राहक शिकायतों में निष्पक्ष सुनवाई को प्राथमिकता देना/Giving priority to fair hearing in customer complaints
Step 1
Concept
The third option gives general guidance for decisions so it is policy. In exams distinguish guidance from market direction.
Step 2
Why this answer is correct
The correct answer is C. ग्राहक शिकायतों में निष्पक्ष सुनवाई को प्राथमिकता देना / Giving priority to fair hearing in customer complaints. The third option gives general guidance for decisions so it is policy. In exams distinguish guidance from market direction.
Step 3
Exam Tip
तीसरा विकल्प निर्णयों का सामान्य मार्गदर्शन देता है इसलिए नीति है। परीक्षा में guidance और market direction को अलग पहचानें।
Small warehouses and fast delivery are strategic decisions linked with distribution direction. In exams treat channel and delivery design as strategy.
Step 2
Why this answer is correct
The correct answer is A. वितरण रणनीति / Distribution strategy. Small warehouses and fast delivery are strategic decisions linked with distribution direction. In exams treat channel and delivery design as strategy.
Step 3
Exam Tip
छोटे गोदाम और तेज delivery वितरण दिशा से जुड़े रणनीतिक निर्णय हैं। परीक्षा में channel and delivery design को strategy मानें।
Changing service model according to student preference is strategy. In exams identify customer preference based service change as strategy.
Step 2
Why this answer is correct
The correct answer is D. रणनीति / Strategy. Changing service model according to student preference is strategy. In exams identify customer preference based service change as strategy.
Step 3
Exam Tip
छात्र पसंद के अनुसार सेवा मॉडल बदलना रणनीति है। परीक्षा में customer preference based service change को strategy पहचानें।
