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Which method is most suitable for giving an employee an official instruction while also keeping a record?

Answer and explanation

Correct answer: Written email

A written email is appropriate for an official instruction because it records the sender, recipient, wording, and time of the communication. The employee can review the instruction later, and the organisation can retain the message as evidence. A conversation, gesture, or informal call may communicate quickly but does not provide the same reliable written record. Option B is correct.

Related tags

Official CommunicationEmailWritten RecordFormal CommunicationMethods Of CommunicationCommunication Skills IArtificial IntelligenceClass 9 Mcq

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