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What is the benefit of giving the same message in both verbal and written forms?

Answer and explanation

Correct answer: Both immediate clarification and a permanent record are available

The governing concept is combining communication methods to improve clarity and usefulness. Verbal communication permits immediate questions, explanation, and clarification, while written communication preserves the exact information for later checking. Therefore, option B correctly identifies both benefits. The other choices describe neither a necessary result nor an advantage: using two forms need not cause confusion, remove the receiver’s role, or eliminate every non-verbal cue.

Related tags

Verbal CommunicationWritten CommunicationRecordClarificationMethods Of CommunicationCommunication Skills IArtificial IntelligenceClass 9 Mcq

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