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In which situation would email be more suitable than instant messaging?

Answer and explanation

Correct answer: Sending a formal application and document to the principal

The governing concept is choosing a communication channel according to purpose, formality and record-keeping needs. Email is appropriate for a formal application because it supports a clear subject, respectful structure, attachments and a retrievable record for the principal. A one-word reply, instant location sharing and casual group discussion are faster and more natural in messaging apps. Thus option B is the best choice.

Related tags

EmailFormal-CommunicationAttachmentsCommunication-MethodsMethods Of CommunicationCommunication Skills IArtificial IntelligenceClass 9 Mcq

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