In which situation should a respondent be encouraged to answer in detail beyond yes or no?
Answer and explanation
Correct answer: When the reasons behind their decision need to be understood
A detailed, open response is useful when the communicator needs to understand reasons, feelings, experiences, or decision-making. It may reveal information that a yes-or-no answer cannot show. Recording attendance or confirming a known fact usually needs a closed response, and a situation requiring only a brief answer should not be made unnecessarily lengthy.
Frequently asked questions
What is the correct answer to this question?
When the reasons behind their decision need to be understood
Why is this the correct answer?
A detailed, open response is useful when the communicator needs to understand reasons, feelings, experiences, or decision-making. It may reveal information that a yes-or-no answer cannot show. Recording attendance or confirming a known fact usually needs a closed response, and a situation requiring only a brief answer should not be made unnecessarily lengthy.
Which subject and chapter does this question cover?
This is a Class 9 Artificial Intelligence question. Chapter: Communication Skills-I. Topic: Methods of communication.
