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In which situation may face-to-face communication be less suitable than email?

Answer and explanation

Correct answer: When the same official document must be sent to many distant people

Email is more suitable when identical official information must reach many people who are far away and a written record is useful. It allows the sender to attach the same document, distribute it efficiently and preserve the message for later reference. Therefore option B is correct. Face-to-face discussion is stronger for emotional support, observing body language and resolving misunderstandings immediately.

Related tags

EmailFace-To-FaceMedium-SelectionCommunication-MethodsMethods Of CommunicationCommunication Skills IArtificial IntelligenceClass 9 Mcq

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