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In which situation is written communication more suitable?

Answer and explanation

Correct answer: When an official message must be preserved

Written communication is especially suitable when information must remain accurate, verifiable, and available for later reference. An official message that needs to be preserved can be issued as a letter, notice, or email, creating a record for the sender and receiver. Immediate facial expressions call for direct interaction, joking is usually informal, and no-record situations do not require writing. Option D is correct.

Related tags

Official CommunicationWritten RecordFormal MessageCommunication MethodMethods Of CommunicationCommunication Skills IArtificial IntelligenceClass 9 Mcq

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