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In which situation can the record created by written communication become a risk rather than a benefit?

Answer and explanation

Correct answer: When confidential information is sent to the wrong receiver

Written communication normally provides a useful record, but the same permanence can create a confidentiality risk. If confidential information is sent to the wrong receiver, it may be read, copied, or forwarded without permission. Thus option B is correct. Ordinary information, a clear heading, and correct spelling generally improve communication and do not themselves create the stated risk.

Related tags

Written CommunicationConfidentialityCommunication RiskReceiverMethods Of CommunicationCommunication Skills IArtificial IntelligenceClass 9 Mcq

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