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An organisation sent information through several media but used a different date in each. What is the main problem?

Answer and explanation

Correct answer: Inconsistency among messages

The governing concept is consistency in multi-channel communication: the same important fact must remain identical wherever it is shared. Here, different dates create conflicting versions, so receivers cannot know which date is correct. Therefore, inconsistency among messages is the main problem. Using several media is not itself wrong, and many receivers or written records do not cause the error; the contradiction in the content does.

Related tags

Message-ConsistencyMulti-Channel CommunicationCommunication MethodsClass 9Methods Of CommunicationCommunication Skills IArtificial IntelligenceClass 9 Mcq

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