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After an oral instruction, the receiver says yes but performs the task incorrectly. What does this indicate?

Answer and explanation

Correct answer: Agreement was not reliable proof of understanding

The governing concept is confirmation of understanding in oral communication. Saying yes may show politeness or acknowledgement, but it does not prove that the instruction was understood accurately. Option A is correct because the incorrect performance reveals a gap between apparent agreement and actual comprehension. The sender should ask the receiver to restate the steps or demonstrate them. The other options make unsupported absolute claims.

Related tags

ConfirmationOral-InstructionsFeedbackCommunication-CycleMethods Of CommunicationCommunication Skills IArtificial IntelligenceClass 9 Mcq

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