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A website provides help instructions only through video. What should be added for a user with hearing difficulty?

Answer and explanation

Correct answer: Captions and a written transcript

The governing concept is accessible communication: important information should be available in an alternative form when one sensory channel creates a barrier. Captions display spoken words as text, while a transcript provides a complete written version, so option C is correct. Louder music may increase the barrier, colourful images alone may not convey the instructions, and faster playback reduces accessibility rather than improving it.

Related tags

Accessible CommunicationCaptionsTranscriptHearing DifficultyMethods Of CommunicationCommunication Skills IArtificial IntelligenceClass 9 Mcq

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